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Top Ten Poison Phrases

The results of the Poison Phrase Hall of Fame are in. Your top ten most offensive Poison Phrases are listed by obnoxiousness score.

1) 813 – Shut up 2) 782 – It’s not my job 3) 741 – What’s Your problem? 4) 728 – Whatever 5) 684 – Bite me 6) 682 – I’m just a clerk 7) 659 – If you say so 8) 647 – I couldn’t care less 9) 606 – I don’t care 10) 603 – I’m done with you

Thanks for participating…it was fun…especially when I received the nominations with the Poison Phrases in the subject lines of the email, so for several days I received emails titled “You don’t know what you’re talking about,” etc.

Issue 236
September 14, 2006

This Week in the World
Taking the Mask Off

I belong to a speaker email discussion group and this week I was amused by a post from a fellow speaker. He said he hadn’t participated in an ongoing discussion earlier so it would appear his calendar was too full and he didn’t have the time. I was amused because so many of us actually do that kind of thing, but of course we don’t usually announce our tactics.

Yesterday I gave a presentation about rejection, and in preparation I thought about how many ways we (I) try to make ourselves look better than we are to avoid rejection. It becomes a habit that is difficult to break. I play a game of “gotcha” with myself to see where my disclosure goes beyond simply putting my best foot forward into presenting a false front. I catch myself more often than I like to admit, but I will admit it because it’s a good habit to break.

It can be scary to present ourselves as we are without posturing. Yet what better format could there be, than a presentation on rejection? I told the tale of my struggle to become successful as a speaker, and the rejection I faced as I developed my skills. It was a very difficult few years. I remember one night comparing myself to other speakers who were the darlings of the audience, and suddenly it occurred to me…going out knowing the audience would love you was easy. Going out knowing you were likely to face rejection was far harder. It took a lot of courage to do that, and yet I did it every day. Thinking about it, I decided I deserved a medal for persevering in the face of all that rejection. Then I realized…I got a medal when I was awarded the Certified Speaking Professional designation. The medal is intended for significant contribution to the speaking industry, but for me, the medal is for hanging in there long enough to get good despite the rejection.

Sharing that journey was a greater gift to my audience than pretending I was a born speaker would have been.

But the greatest gift of being authentic is to ourselves. Every time we pretend we are busier than we are, more accurate than we are, more perfect than we are, or in some way other than we are, we send a message to ourselves that what we are isn’t enough. And just maybe we overlook the heroic nature of who we really are. Facing the world each day knowing you’re perfect is easy compared to facing the world each day knowing that being your imperfect self without disguises might invite rejection. The funny thing about it is that the acceptance you do get when you are genuine is worth more than acceptance from any front you put up. The fact that you get to relax is a nice benefit too.

Have a delightfully authentic week!

Post a comment in our blog, here.

PowerPhrase of the Week
If I Hired You

Yesterday a woman at my seminar told the tale of a rejection that left her feeling great about herself. The interviewer said,

  • If I hired you, the sharks here would eat you alive.

The interviewee accepted the decision as a gift and a compliment. She saw it as a positive reflection on her that she was not considered the right kind of person for the aggressive, hostile environment. She was grateful to the interviewer for giving her the reason she did.

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Poison Phrase of the Week
You Can Do My Filing If You Want To

Gillian had a spare moment and noticed Valerie was behind on her filing. She suggested that she could do her filing for her, and Valerie replied,

- You can do my filing if you want to

This response deflected the generosity of Gillian’s offer, and made it sound like Gillian was offering to file for her own pleasure rather than to help her coworker.

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Ask Meryl
False Accusations

My boss confronted me with false accusations in front of coworkers in a staff meeting that he said he called to air concerns. When I discussed privately with him if he meant to do this he said that I was an example to the others. He didn’t talk to me for several weeks. Then he had a meeting with me & a coworker in his office, and again made accusations and then put a note in my personnel file.

When I discussed my concerns with HR dept., (a new employee) she said that as a Director, he can do and say anything he wants. Only if it is a sexual comment, is there a concern. She also said that I am too sensitive and refused to believe that there was a problem. 

My former CEO who left about l yr ago now said that our office is a “toxic work environment." HR claims that there is no such thing.  My boss is now suggesting to staff that as my job is changing that I will not like my new duties and seems trying to discredit me.  Any suggestions…or should I just throw in the towel?  I have been there almost 7 years and my boss 2 years. 

Meryl Responds

Unless there is someone else in your organization you can turn to, from your description it does sound unworkable to me. If your boss is making false accusations and you are not able to defend yourself, I don’t think you are being “too sensitive” to have an issue with it. The fact that he is doing it in front of others intensifies the offense. You may be right that he is trying to get you to quit.

I personally would not want to work for someone who “makes an example of me,” but whether you throw in the towel or hang in there depends on how much you love your job, what other options you have, what odds you see of the situation changing, and how stressful the situation is for you.

I find it surprising that an HR representative would tell you there is no such thing as a hostile work environment. I applaud you for your attempts to address the situation, and I’m sorry that you were unable to generate support. Perhaps my readers will have more recommendations.

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"We all deserve a medal for daring to be ourselves."

~ Meryl Runion~
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SpeakStrong Definition:

To express yourself both powerfully & effectively; to say what you mean, mean what you say, without being mean when you say it.


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Chaos is rejecting all you have learned. Chaos is being yourself.

Emile M. Cioran


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