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Issue 240
October 11, 2006

This Week in the World
Doubt - A Great Excuse for Inaction

I've been aware for many years that UK news reports treat global warming as accepted common knowledge. Yet US news reports speak of the global warming “controversy.” Two years ago I asked a table of scientists at a conference what they thought about the situation, and they unanimously agreed there is no controversy in the scientific community. This week I learned that in the thousands of scientific articles about global warming there is no dissention to the idea that human activity contributes to global warming and global warming is a serious problem. In contrast, more than half of the articles in the media say it is uncertain. The misconception that there is scientific disagreement about global warming has been deliberately created, just like the tobacco industry deliberately created doubt about the correlation between tobacco and lung cancer. After all, when you’re certain, you have no excuse for inaction.

If you’re certain your manager is skimming the till or you’re certain that someone’s remark was a put-down or you’re certain that your work is as good as you think it is, etc..., you have a responsibility to speak up. If you have some doubt you have an excuse to stay silent. Doubt helps you maintain the status quo.

What are you pretending to doubt so you don’t have to take action? What doubt are you hanging on to so you don’t have to take action?

If you’re pretending to doubt, get over it. If you have legitimate reasons to doubt, do the research to reach certainty. And don’t wait for absolute certainty to speak up. After all, even the standard to convict murderers is it must be beyond the shadow of a reasonable doubt. It's not beyond the shadow of an unreasonable doubt. Get off the fence and SpeakStrong.

Post a comment in our blog, here.

PowerPhrase of the Week
What Do I Say Or Do That Leads You to Believe...

When Larry made a side comment about not being accustomed to working for a micromanager, his supervisor Stephanie’s impulse was to either snap at him or ignore the remark. She did not regard herself as a micromanager, and she wanted to tell him how wrong he was or pretend he never said it. Instead she asked,

  • What do I say or do that leads you to believe that I’m a micromanager?

She listened as he explained the kinds of things he was accustomed to doing on his own that he needed approval for. There were a few tasks she needed to keep close tabs on and she explained why. There were some others that she realized she could let go of. By asking questions instead of reacting she was able to get clarity and resolution.

If you develop the habit of asking questions that your Izzie knee-jerk reaction is to dismiss, you will get the tools to take you to clarity. Try it. You’ll like it.

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Poison Phrase of the Week
You Ruined My Sheets

Susan washed her new wool mattress pad in the washer and thought she had al the fibers cleaned up. Apparently she didn’t, because her roommate Jean told her about how it got all over her laundry. Jean sounded calm and direct, and at first glance it sounded like she was simply providing information to Susan. But Jean told Susan,

- You ruined my sheets.

The sheets weren’t ruined, they just needed to be rewashed and run through the dryer for a while.

Why would Jean say the sheets were ruined when they weren’t? The only reason I can think of is that she wanted to make Susan feel bad about what she had done. When you make your case, let the facts speak for themselves. If the facts don’t carry your point you shouldn’t be making it.

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Ask Meryl
Credit Denied

I am from India. This is my first job and I am feeling very uncomfortable. My colleagues are very friendly sometimes they try to be very close and take my help away to do the job and once the job is done then they are never bothered to say Hi and they act indifferently.
My colleague and I worked hard and are doing great work but all the credits goes to my job partner. I have not been recognized on the job. I am totally dissatisfied the way the recognition is handled.
Can you please help me or advice what needs to be done. I am really psst... with the way these people behave with me. When the work needs to be done they ask my help and all the credit goes to someone else.

Meryl Responds

It’s an unfortunate fact of life that most people are more aware of their own interests and inputs than that of others, and it’s your job to make your work visible.

Keep your to-do list on a white board where everyone can see it. Brag a bit when you accomplish something. For example, say, “I’m excited that I figured out how to solve the x,y,z problem.” Document your input and give it to your supervisor, explaining that you want him/her to have the information to prepare for your performance review.

Ask your partner to help you be more visible. Say,

  • I think we make a great team, but it seems to me that you’re much better at getting recognition for your work than I am. I’d like to know how you do it, because I don’t feel like I get my fair share of credit. Can you give me some tips?

Say something similar to your boss. Say,

  • I think I’m much better at (the true nature of your work) than I am at getting recognition. Can you help me figure out how to make my input more visible?

When people ask for help, ask for recognition in return. Say,

  • I’d love to help. Would you be willing to put a plug in for me with the boss and let him/her know how helpful I was?

Act as your own advocate while still working as a team.

It’s a long process to change how you behave and how others respond to you. But it’s worth it.

Check my newsletter and my blogs. I plan to publish your question, and my subscribers are great in offering their input.

comments

Got a question? Send it to us at SpeakStrong. We answer as many questions as we can personally. We may use your question in the newsletter anonymously unless we are asked not to. When we respond, please email us back to tell us you received the response and give us feedback.


Reader Success Story
Take Yourself Out of Your Shoes and See How It Felt in Mine

Last Friday I took a day off of work to attend an event at my daughter’s school.  During the day I received a text message from a friend/co-worker saying that I was a jerk for leaving her there by herself for the day.  When I returned to work today she had also sent me 4 or 5 more emails throughout Friday telling me how rotten I was for taking a day off.  I deleted those emails from her without completely reading them.  I did not need to be taken down for spending time with my daughter.
When she brought the subject up today in email (we work in two locations for the same company) I tried to diffuse it and told her I did not find it funny or sarcastic.  I found it hurtful.  She went immediately to the defensive and brought up that part of the problem she had on Friday was that she is manic depressive.  In my final response to her I let her know I understood manic depression being exposed to it in several areas of my life and included the following:

  • I am asking you to see it from both sides.  How would you feel if you came in to work to find multiple emails calling you a jerk for taking a day off?  I guarantee you it would not fly too well with you.  I need you to take yourself out of your shoes and see how it felt in mine.
    Please, don’t do this again.  It hurts.


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"If in doubt, check it out, Get clear and speak up."

~ Meryl Runion~

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SpeakStrong Definition:

To express yourself both powerfully & effectively; to say what you mean, mean what you say, without being mean when you say it.


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from the wisdom of others

"It is difficult to get a man to understand something when his salary depends upon his not understanding it."
Upton Sinclair


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