This Week in the
World
HOORAY - 3 New Resources
Are Available 2 DVDs and a Performance Review Phrase Book
It's hot off the presses, not available on Amazon yet, but my
latest book: How to Say It: Performance Reviews is finally
available at my
bookstore. The first half of the book describes the "Totally
Integrated Performance System" (TIPS) that lays the groundwork for
effortless reviews. The second half of the book consists of phrases
to use in your reviews, and how to use them.
I don’t know which part of the book is my favorite. I love the
TIPS system, because it shows how to manage seamlessly. In the
second part of the book I particularly love what we call Bonus
Superlative Phrases: phrases that are over-the-top in communicating
excellence. Here’s a sample for the category of grooming: “Grooming
is so impeccable the rumor is she is digitally enhanced.” And for
Cost Management: “Spends company funds as if investing for his
grandmother.”
I also have two new DVD’s for you: Next! And Other Empowered
Ways to Deal with Rejection and The Difference Between
Lightning Bugs and Lightning Bolts: How to Use
PowerPhrases to Say What You Mean, Mean What You Say and Get What
You Want. These are one hour live presentations. They come with
handouts.
And while supplies last, for orders over $50 I offer free funny
feet animal tree ornaments. (Anyone who ordered from me in the past
month can get credit toward this special.) Visit my bookstore to see
how cute these ornaments are.
Post a comment in our blog, here.
PowerPhrase
of the Week
Am I Still On Your
Radar?
Chris Lytle, author of
The Accidental Sales
Person and fellow speaker, gave out the following PowerPhrase
at a showcase last week.
- Am I still on your radar?
He suggested using the phrase in the subject line of an email to
someone who has not been responding as quickly as you expected. Then
the message says something like, "I haven’t heard back from you, so
I wanted to make sure I’m still on your radar for this project."
I immediately sent an email to a client I hadn’t heard from
asking if I was on his radar, and he assured me I was.
comment
Poison
Phrase of the Week
Are
You Insane?
When Gene suggested eliminating a report to streamline
documentation of a process, Krystal asked,
- Are you
insane?
It turned out there was reason to keep the
procedure as it was, but that did not justify the reaction. The
wording attacks the person, not the suggestion, and does it in an
extreme way. The idea may not have been workable, but it wasn’t
insane and neither was Gene for suggesting it.
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Ask
Meryl
Requesting Perks
I
just was promoted from support staff to management but due to
budgetary restrictions I won't get a salary increase until May. I
will be working longer hours with increased responsibilities and I'd
like to ask my boss for some perks, i.e. extra (paid) vacation days
in lieu of the raise. I'm not sure how many to ask for. Can you
please give me a starting point on how to bring this up?
Meryl Responds
First I'll say, congratulations.
Second, I'll suggest that you go in with a playful attitude that
assumes success and say,
- Since the budget prohibits a raise until May, I'd like to
propose some perks so I'll feel promoted already. You know I like
to think big, so I figured I'd ask for everything I can think of,
let you know what's most important to me, and you can tell me what
seems reasonable.
For levity I would add some outrageous
requests like having a parade arranged in your honor, naming the
cafeteria after you, etc. Note, you know your boss and I don't, so
this tone might not work at all...but hopefully it will get you
started.
comments
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