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Issue 252
January 11, 2007

This Week in the World
A Congregation With No Complaints

Last week I wrote about my one day “question fast” – a day when I refrained (or attempted to refrain) from asking questions to break a habit of asking too many questions. This week, I read about a Kansas City minister who has his congregation going through a “complaint fast” for 21 days to break themselves of that habit. They were given arm bands with the instruction that when they slipped, they would switch the bands to the other wrist and start over.

After two months, only one member of the congregation has met the challenge.

Communication habits that don’t serve you can actually be “speech addictions.” It’s never easy to break an addiction, but it can be done. And when ineffective or destructive habits give way to powerful communication, everything changes.

What speech habit would you like to change? Start today, and see what you can do. (There are some great comments on the question fast idea in the blog.)

Post a comment in our blog, here.

PowerPhrase of the Week
The Result of the Choices You Make

Karyl’s coworker Robin was perpetually stressed. Karyn got lunch for her so she could catch up on her work, and when she got back with the food she was dismayed to find that Robin had spent the time reading political blogs. Karyl said,

  • I realize now why you’re stressed. It’s the result of the choices you make. I got your lunch to save you time, but you chose to use your time on distractions rather than on finishing your project. I understand what you’re doing, because I do it too. It takes one to know one, and I see it in you.

Robin was unconscious of her patterns, and Karyl gently spoke to make her more aware.

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Poison Phrase of the Week
I Thought You Were the Desk Clerk

When the desk clerk told Jim that he would have to ask her manager about special room rates in the morning because she normally handled that, Jim responded to the desk clerk in a cutting tone with the words,

- Oh, excuse me. I thought you were the desk clerk.

Sarcasm is hurtful and unhelpful.

Ask Meryl
An End to Hugs

My husband has a female co-worker that every time she sees me (which is 2 or 3 times a week) she hugs me when she says hi and bye. I do not want her to hug me anymore because I'm not the hugging type and I do not consider her a friend. It has been going on for about 3 months and I want to say something but I do not really know how to say it without hurting her feelings, she is really sensitive. Please help thank you.

Meryl Responds

This is a tough call since this has been going on for a while. And she might take it personally no matter how you mention it. If she does, that's her choice, of course. I suggest you say,

  • Name, would you be offended if we said goodbye instead of hugging? I appreciate you making me feel so welcome when I visit, but I'm not the hugging type.

I chose words A) to acknowledge her for something, B) to pre-call the possibility of her being offended and C) to suggest an alternative rather than just saying what you don't want. (Avoid saying, "don't hug me.") You may choose to acknowledge her differently - for something else - and you may decide to ask for a different kind of good-bye than the one I suggested.

I hope this helps. Let me know how it goes.

comments

Got a question? Send it to us at SpeakStrong. We answer as many questions as we can personally. We may use your question in the newsletter anonymously unless we are asked not to. When we respond, please email us back to tell us you received the response and give us feedback.


Reader Success Story
Asking for Unwaivering Faith

Recently I had a sudden insight to a way of thinking that was holding me back from being happy with myself and my life. I shared my epiphany with a close friend. A few days later, she left me a message to say that she called to "check my attitude". This made me angry but instead of striking back with "thanks, but I don't need a babysitter," I thought about what I really needed from her. I got her a card that expressed my gratitude for her friendship. I wrote a note to say how much I appreciated her taking time to call - however, it made me sad to think that she was doubting my ability to change. I told her that I need her to believe in me. She has been supportive ever since.

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Reader Comments on Previous Newsletters

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We will respond with our best suggestions. We may publish your question and response anonymously unless you request privacy.We appreciate your feedback on our response. If we publish your question, be sure to check the blog for further suggestions from our readers.


SpeakStrong
Quote
from Meryl

"If you have a speech habit that doesn't serve you and you can't give it up, you have a 'speech addiction.' "

~ Meryl Runion~

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SpeakStrong Definition:

To express yourself both powerfully & effectively; to say what you mean, mean what you say, without being mean when you say it.


SpeakStrong
Quote
from the wisdom of others

"Every form of addiction is bad, no matter whether the narcotic be alcohol or morphine or idealism. "
Carl Jung

 


 


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