Coming to a Telephone Near You - Cool Tools
Telephone Seminar
People often ask me when I’m coming to their
town or city. I don’t like disappointing them when I have no plans
to be in their area. That’s why I’m happy to announce my
upcoming telephone seminar. I’m coming to everyone’s area next
week.
Cool Tools to Speak Powerfully is a one-hour (or
more if we feel like it) telephone seminar that teaches concrete
communication techniques. Join us Thursday May 3rd at noon or 7 PM (your
choice of two sessions) Mountain Time.
More info here
This Week in the World
New Articles / Jessica Lynch
Last week I posted a new article about e-mailing,
and since then I haven’t had to look any farther than my sent box
for examples of bad emails. I wrote another article on the same subject
this week, so maybe I’ll apply my own knowledge. Here are this
week’s new articles:
Dos and Don'ts of E-mailing
How to Stop Passive Aggressive Behavior in the
Workplace
How to Tell Someone They Smell Bad at Work
Be sure to read the reader comments on previous
artcles this week. (Scroll down.)
Jessica Lynch, Army PFC and former POW, testified before Congress this week about the misrepresention of her ordeal by the military and the media. She claimed that there was no reason to make her a legend when the real heroics of her fellow citizens that day were legendary. She also observed that “The truth is always more heroic than hype.” She wasn’t the hero the media made her out to be – instead she was – and is – a different kind of hero. A champion of truth.
For the record, the information about what actually
happened was available at the time, but received very little press in the
US.
To post a comment in my blog, click here, scroll down to comments, click and post.
PowerPhrase of the Week
Do You Really Think This Qualifies as Massive
Anxiety?
Genie told Bill that she was experiencing massive
anxiety. Bill knew that Genie had a flare for the dramatic and asked her,
- Do you really think this qualifies as massive
anxiety?
Bill got Genie to rethink her
experience and her word choice. She corrected herself and said, “My
heart is racing.” Recognizing her dramatization and describing her
condition more accurately calmed her.
comment
Be your own advocate. PowerPhrases: The Perfect
Words to Say it Right and Get the Results You Want tells you how.
Poison Phrase of the Week
I'll Let You Take Care of This
John asked for help from Roger by saying,
- I’ll let you take care of this.
The wording implies that John is doing Roger a favor
by allowing him to do the project, when in fact it was Roger that would be
doing John a favor by accepting.
Learn more about word choice in How to Use
PowerPhrases.
comment
Ask Meryl
Dance Class
Meryl,
How do I get the attention of my dance class
between dances? They’re focused on each other and don’t want
to focus on me.
Meryl Responds
Say,
- If you enjoyed that dance, clap once. If you want
to learn how to do that dance even better, clap twice.
The ones that hear you will get the attention of the
rest of the group.
Comments
PowerPhrases helps you FACE your problems with the
four-step FACE formula.
Got a question? Send it to us at SpeakStrong. We
answer as many questions as we can personally. We may use your question in
the newsletter anonymously unless we are asked not to. When we respond,
please email us back to tell us you received the response and give us
feedback.
Reader Success Story
I Spoke, They Listened
(Edited. Click comments at end of post for the
full version.)
Here's a hug from Las Vegas, but be careful. I might
squeeze you too tightly. I am floating on the clouds these days because I
opened my mouth and shared my idea in public.
And they didn't laugh.
And they didn't shush me.
And they LOVED it.
I have been writing fiction, under wraps, for
several years. I finally screwed up enough courage to join a Writer's
Group and sign up for the Las Vegas Writer's Conference. And I went. I was
so scared and intimidated, but I went.
In a session an agent asked for volunteers for a
pitch slam, where one of us would pitch to her and the class would pick it
apart.
Pippi raised my hand. (I could tell it was Pippi
because it was my left hand. I usually have my right hand very tightly
controlled.) So the leader pointed to me and said I got points for
bravery. Pippi and I started reading. When we finished, the leader said,
"Perfect. If your book was finished, I'd ask you to send it to me. In
fact, go ahead and send it when you do finish. Here's my card." At least
that's what everyone sitting around me told me she said. I couldn't hear
anything for the pounding of my heart and the blood rushing in my ears.
But, I do have her card.
I pitched to another agent and a publisher and was
asked to submit when I finish.
I did it. And I am proud.... (Now I just have to
write the book.)
Thank you for helping me find the courage to say
what was in my heart.
comment
Reader Comments on Previous Newsletters
Click and scroll down for the latest posts.
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