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Want to have an UltiMate™ relationship? Possible workshop.
SpeakStrong may sponsor my relationship mentor Jeffrey Armstrong's The UltiMate™ Relationship Workshop in Colorado Springs this August. We're still in the consideration stages, so let us know if you're interested in hearing more about it. It's for singles and couples and anyone who wants to know how to perfect the art of loving relationships. I took it and loved it - and my husband loved it too.
Life is personal, and the best communication is too
Author Thom Hartmann speaks of an evening in his childhood when he and a friend admired a beautiful landscape. His friend said, “Isn’t it glorious? And it’s all alive.” Those words inspired awe in Thom.
How often do you forget that life is both alive and personal?
Life is more personal than you realize. Science sees the world “objectively” as impersonal “its” – consisting of objects to be studied. (Read the rest of this post here.)
Posts on Unite and Concur and Management Skill Training
You'll find some new posts on UniteandConcur.com. One is about resetting the tone of a political conversation. Talking with your political opposite.
There's a post you'll like on ManagementSkillTraining.com. Check out Put an End to Bickering.
You'll also find a new article on ManagementSkillTraining.com about how experts need to get personal when they instruct. It’s called: Let’s get personal: Credible communication is collaborative, even when you’re the expert
Please scroll down this newsletter to my reader comment about The Secret Power of Tears . I love the contributor's words.
If you're looking for a book to get your emotions moving, I recommend Life Lessons. I have a story in it.
This Week in the World comment
“All things being equal, we’d rather do business with our friends. All things NOT being equal, we’d rather do business with our friends.”
Deb Fine |
Sign up for your SpeakStrong Quote and Tip of the Day
To personalize your communication, search out ways you use the word "it" and "we" see where you can replace those words with the ever-popular:
- You
Poison Phrase of the Week
Trust the process
When Wanda asked her coach questions, her coach replied with the imperative,
- Trust the process.
Trust is something you earn, not something you command.
I tell you how to earn trust in this week's article: Let’s get personal: Credible communication is collaborative, even when you’re the expert
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Read the in-depth description of: |
Ask Meryl
The 8-5-ers don't get it
Meryl,
I work in an Account Management Department of a company that administers employee benefits and is heavily reliant on client relationships. Account Managers are the Face of the Company to our clients. We are frequently out of the office with clients and oftentimes work late, early, or both, again, with clients. Overnight travel is often required. After a road trip or a late night, the account manager has the flexibility of coming later, going home earlier, and so forth. We are not hourly employees, but rather get the job done regardless of the time needed. During slower times, we enjoy this flexibility. During busy times, we work our tails off.
The rest of the company is essentially an 8 to 5 operation and it has become very popular to ‘bash’ account managers about not being in the office, never in the office, out to lunch, etc. This is hurtful, insensitive and fails to take into account the longer hours often required, working on the road, etc. I need a comeback for those folks who think that if you are not at your desk, then you are not working.
I am sure outside sales people experience similar treatment.
Your thoughts?
Meryl says,
Use the think / feel / want formula.
For example:
When you make comments like that, I think you don’t understand how hard we work on the road. I feel belittled. I want us to respect the challenges and circumstances of each other’s jobs.
You can fill in the thoughts, feeling and request with whatever applies best.
Do you have a communication question? You can Ask Meryl.
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There's lots of information about how to communicate |
Reader Comment
Tears are the best
Hear. Hear. I have to commend the article on "The Secret Power of Tears". As women in business, we are forced to hold back any and every emotion, especially tears. I have done this for years and have only recently learned how much this has affected me not only in my career, but also in personal relationships -- and health.
I may never cry in business, but I now agree with the power a discretely placed release such as tears can contribute to one's life- and love!
Reader Comments on Previous Newsletters
Blog comments:
Talk to your political opposite
Either Stop Complaining or Do Something About It
Sexual harassment in the military
Issue
314 July 1, 2008 |
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We will respond with our best suggestions. We may publish your question and response anonymously unless you request that we only respond privately. We appreciate your feedback on our response. If we publish your question, be sure to check Meryl's Blog for further suggestions from our readers.
SpeakStrong Definition
To express yourself both powerfully &
effectively;
to say what you mean,
mean what you say,
without being mean
when you say it.