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Issue 377, March 31, 2010 Luann comic dialogue: generational brash and boldness or honesty? And happily, they seemed to find their common ground in a later strip. Not your average tear jerkers. Business fable and business show made me cry. Patrick Lencioni’s Getting N ked (modified here for spam filters) and CBS's Undercover Boss caused me to shed a tear or two or joy. Find out why. Dan Mulhern: posted some significant stats on men, women and work What struck me most was when he wrote, “It’s astounding but in a generation and a half we have gone from girls being told not to look smarter than the boys, to some boys telling other boys that being an honors student is a girl-thing.” Our worlds are changing. And the smartest people in the room are smart enough to know how to communicate with people at all levels of intelligence. That would be regardless of gender. PowerPhrases for phone calls and texting are popular with the 3 yr old crowd When I wrote phrases to address cell phone use and texting during meetings and video conferences, I had no idea that 3 year-olds would be having those conversations. The Detective Mom tells of how her youngest son spoke strong about the electronic interruptions while playing school . You can read about it here. School is now in session. PowerPhrase: The shortest distance between two points isn't always a straight line When someone tries to fit us into their process, they can miss a lot of what we have to offer. This is particularly true with sensitive discussions. When we want to ask someone to slow down and let things unfold, it's good to remind them that,
One coach was fired and another hired based on that understanding. You can read about that on my blog. Poison Phrase: I know because I’m an expert. One of Matchmaker Patty’s clients asked how she knew what kind of man she should be dating. Patty looked a bit put out at having been asked and said,
Jack, the protagonist in the business fable Getting N ked justified his recommendation that the clients not expand their business by saying,
I read an article by a man whose therapist refused to hear his concerns about some of their interactions by saying,
It’s rankism, and pulling rank is an abuse of power. The people in these stories wanted to understand, and instead they were invalid-ated. Carl Jung comments, “An analyst who cannot risk his authority will be sure to lose it.” That’s true of a matchmaker and a doctor and a communication author. How do I know that last one? Because people tell me one of the things they like about me is that I'm open to discussion. If you see it differently, I'd love to talk about it. Reader question about how to gracefully decline a Friend Request Meryl, Is there a way to say no to someone's friend request on Facebook without being mean when you say it? I received such a request from a former co-worker who I have not seen or spoken to in over a decade. We were not close friends when we worked together and while our professional relationship was cordial, she was not someone who I would choose to spend time with outside of work. I would like to be honest but not hurtful in saying no, thank you. Many people I know (me included) - have been grateful that social media like Facebook has given us a way to reconnect with long lost friends. I guess this is the other side of the coin. Given the significance of social media in our lives today, you may have already addressed this topic. A link or reference to a previous answer would be welcome. Response: We all use these things differently. Some of us friend everyone - others our most intimate circle. Facebook lets you ignore requests (which sounds gentler than declining) and those who send out lots of requests might not even notice when you do that. However, you can respond by explaining how you use Facebook. I'd say,
Then move on to a few conversational points that do seem appropriate to the relationship you had and are willing to have with her. Something like, are you still working at xyz? Can you believe how much the industry has changed in this economy? Readers? What do you think? Success story – employee cared enough to point out problems In a recent seminar I shared a story about how a manager addressed an issue with her aggressive boss. A participant told me she knew someone who had been on the receiving end of a conversation like that. She told us her friend's response was deep gratitude. She said, "No one ever cared enough about me to tell me I was being intimidating before." You know you've spoken skillfully when that's the kind of response you get.
Blog comments @danmulhern: significant stats on men, women and work PowerPhrases for phone calls and texting popular with the 3 yr old crowd |
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