Managers Need to Speak Strong
How to be an exceptional manager through powerful communication
Welcome,
Can you imagine a flight attendant so phenomenal she gets promoted to pilot?
We laugh, but it wouldn’t be so different from how many managers get where they are.
If you're like most managers (85% by a Harris poll), you probably got your job because you were good in the industry. And you probably got promoted without any formal training.
Still, the responsibility is on your shoulders. If the project succeeds, you're a hero. If the project fails you’re a loser. And the difference between sweet success and miserable failure might have little to do with you. You're responsible, even though you depend on others for results. Sounds like a set-up to many.
It’s not. It's actually the management opportunity. But to take advantage of it, you need to get up to speed and get up to speed fast.
As a Manager, You Need Power Phrases to Speak Strong
You weren’t born knowing how to manage. You weren’t born knowing how to conduct performance reviews, delegate and supervise. If you were lucky enough to learn about management in school you've since probably discovered a huge chasm between theory and reality. If you weren't lucky enough to receive training, you probably model the people who managed you – managers who had little or no effective training themselves.
Whether you’re a new or seasoned manager, you’re certain to find the information here at Speak Strong you need to excel. I provide the actual words for situations managers face every day. I don't just help you know what to say, I show you how to say it. Oh - yes - and I show you what NOT to say, too. That's as concrete as it gets.
SpeakStrong provides effective words for hiring, firing, and everything in between.
Find the best words for:
• Meetings
• Delegation
• Goal-setting
• Coaching
• Performance tracking
• Performance reviews
• Establishing authority
• Getting buy-in
• Motivation
• Performance and behavior problems.
Be the lead your employees need. Explore Speak Strong to get the right phrase for every situation every time.
Here at SpeakStrong, I help managers find the words to communicate in powerful ways that motivate and enliven employees. Take advantage of the information I offer.
Explore my articles such as The Four C’s of Communication published by the American Management Association. (Let me know if you figure out who George and John are.)
Order one or all of my four books, including Perfect Phrases for Managers and Supervisors, published by McGraw Hill. Let it be your management communication guide
Enroll for my free weekly newsletter called A PowerPhrase a Week. It’s packed with words, phrases and tools that managers and employees can apply immediately.
Bring me in for a series of workshops such as The SpeakStrong Supervisor: Perfect Phrases for Every Management Situation. Let these workshops be your organizational fast track to exceptional communication skill.
Oh, and there’s more – I am available for individual executive coaching. Hire me to be your personal fast-track to exceptional communication skill.
The SpeakStrong Library is available here.
It’s About Knowing What You Have to Say and Having the Words to Say It
My SpeakStrong resources don’t just provide concepts. They provide concrete wording to help you communicate with clarity, conviction, courage and candor necessary to succeed. For example, the resources available here can help you find:
1. The words to express your vision and mission so others will work toward your true priorities.
2. The words to implement new systems
3. The words to create an open communication culture.
4. The words to address issues as they arise and initiate essential hot button conversations.
Managers Are People Too
If you’re like most leaders (and like me), you’ve delayed hot button conversations because you didn’t know what to say or you didn’t want to rock the boat. And (like me) you’ve probably also initiated hot button conversations with reckless abandon and later regretted your words.
As a manager, you are in the middle – pulled on from all directions. You’re the glue. That’s why your words are so important.
Did you know that exceptional managers are the main reason good employees stay where they are, and bad managers are the main reason good employees leave?
That’s right. Author Marcus Buckingham tells us people don’t quit their jobs – they quit bad managers. They quit managers who don’t recognize their contributions. They quit managers who ignore slacker coworkers. They quit managers who don’t provide clear direction. In other words, they quit managers who don’t Speak Strong.
Check Out Speak Strong Resources to Improve Your Communication
Here’s a cool communication tool you can use immediately:
• Communication Style Inventory
Here are a couple of other tools you get free when you sign up for A PowerPhrase a Week newsletter:
• Standards of Effective Communication Downloadable Poster PDF
• The SpeakStrong List of the Top Ten Poison Phrases to avoid at all cost
Great management communication is easier than you think.
I offer numerous formulas and the actual words you need to address those vexing and perplexing issues that affect you and your organization. But everything I teach is based on one simple formula. This formula is so straightforward you’ll wonder why you didn’t think of it yourself. (If you did, you’ll wonder why you didn’t use it.) This formula is so effective you’ll wish you had it long ago. Once you learn this formula, you’ll be ready to address management issues you had resigned yourself to long ago.
I apply this formula to help you find the perfect words for the situations you face every day. My words have been tested around the world for their power and effectiveness in business communication. They have been embraced by thousands of executives, and they will add power to your communication.
Are you ready to read the formula that is basis of the most successful conversations you could ever have? Managers ask me, “What are your communication secrets?” My secrets are surprisingly simple. I have five concrete formulas that I apply repeatedly. When I need to Speak Strong I use a formula. When someone needs help with wording I use a formula. Speaking powerfully really is that easy.
I have five concrete formulas, but the most important formula I use…the formula that is the foundation of everything I say is…
here goes…
Say what you mean and mean what you say…
without being mean when you say it.
Can it be that simple? Yes – and yet as simple as it is, so few people actually do it.
PowerPhrases aren’t just about confrontation. They are also about connection. PowerPhrases! will help you make that connection.
Hundreds of managers (I’m not exaggerating) have told me that just using that formula they have transformed their communication. Start with that simple principle today. And search the site for more information to help with your specific communication challenges.
Here’s what others say about Speak Strong and Power Phrases.
I get a lot of comments on how useful the tools I provide are. Many of these comments are unsolicited. Here are a few.
"I recently purchased your book Power Phrases! and found it quite amazing. I would like to be added to the list that receives the newsletter. Thank you for writing such a useful book. I will keep it with me and refer to it often!" ~ Kathy L.
"Your content is significant, your delivery truly special. Thank you."
~ Lynn P.
"My thanks go to YOU for such a valuable tool and service that you provide! Keep up the good work and my friends and I will continue to look forward to all of the newsletters, phrases, and success stories, among the features!" ~ Joan S.
Here at SpeakStrong, you can get books, CDs, DVDs, newsletters and articles that you can use right away
Information gives out. Communication gets through.
Isn’t it time your words got through?
Others may talk about communication, but here at Speak Strong we help you find the exact words to speak.
I help you to say what you mean and mean what you say
without being mean when you say it.
Go ahead - leisurely explore my site.
You'll find my bookstore loaded with practical resources, the newsletter packed with beneficial information you can use immediately, and the site brimming with illuminating articles. I even respond to questions personally.
If there is something you need to say, I can help.
If you aren't already receiving A Power Phrase a Week or you haven't taken the Say What You Mean eCourse, click on those links now.
"I actually look forward to Wednesday just because I know the newsletter will give me new and useful information and has even made me rethink how I write correspondence and speak to people." ~ Bob H.
"I have gained more useful information and communication skills from the weekly Power Phrase than any other communication training I've taken. Please keep up the good work." ~ Ebby F.
If you want to take the fast track to effective communication, visit our SpeakStrong bookstore for tools you can use immediately.
"Your book has saved my professional and personal self-confidence with communicating. It’s a ready reference for phrases that are specific and short, but quick and to the point." ~ Kim Hawks, Financial Manager
The SpeakStrong Library is available here.
Thanks for visiting my site. Put PowerPhrases to work for you NOW!
~ Meryl
