November 16, 2006Insulting Emails
I wrote to ask you how to handle a boss who criticizes us en-masse in daily emails for problems with individuals. We found it demoralizing. You suggested that any time he makes a reference like that, we should go in individually and ask if he was referring to us. I went in and asked him if he was referring to me in an email and he said no, and a colleague did it too. His emails have been nicer ever since.
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Verbal insults come and go, but abusive e-mails are something that can be saved and used against you later. The old saw about keeping your words sweet and tender in case you have to eat them is still quite true.
Comment by Charles Sakai — November 17, 2006 @ 12:26 am