December 7, 2006Thanks for Bringing That Up
Cliff thought Jason seemed offended by a political joke at the meeting, but he forgot about it until later when Jason told him he didn’t appreciate his sick, biased comment. Cliff began his response by saying,
- Thanks for bringing that up.
Jason’s complaint was testy and laced with a judgment, but Cliff chose to reinforce his appreciation of Jason for bringing the issue to his attention instead of staying silent and letting it fester. A PowerPhrase is targeted, and Cliff’s first priority is to make it safe for others to address issues. He knows even a rude comment to addresses an issue is a start.
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