March 15, 2007This Is Perfect
After my second attempt to get my paperwork right, the specialist responded to my proposal by saying,
- This is perfect. Thanks.
That worked for me. She could have said it was correct or it would do, but by saying it was perfect, I felt affirmed.
Calling it perfect was sizzle-on-the-steak talk. Of course if it hadn’t met her requirements, calling it perfect would have been more like smoke-obscuring-the-steak talk. Go for the sizzle, but avoid the smoke.
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Sizzle, not smoke. I attended an interesting presentation on the importance of employee retention and how to do it this week. It was interesting to me how many of the major technique boiled down to “tell them the truth”. A huge amount of our daily personal, business and political problems stem from having pushed “sizzle” so far that it is, simply put, lying.
Nik Nikkel
Comment by Nik Nikkel — March 16, 2007 @ 5:29 am
As a past recipient of the phrase “This is perfect,” I completely agree with you, Meryl, on how affirming it is to hear that statment. I have a terrific boss who is never threatened by excellence in his teammates, and his positive comments like this one really increase my desire to perform well for our organization. Knowing he is not prone to “smoke obscuring the steak talk,” I am encouraged to affirm others in the same way, which goes a long way toward making the office a great place to be.
Comment by Debbie Platek — March 16, 2007 @ 10:07 am