March 29, 2007When Words Don’t Match the Tone
Something didn’t feel right when Jan said she could complete the project by Friday, so Roxie responded,
- Your words say that will work but your tone is suggests it won’t. What’s going on?
It turned out that Jan felt pressured to agree to the deadline but was overloaded and wasn’t sure she could meet the deadline. Roxie was glad she found out in time to plan around Jan’s schedule.
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I felt the emotions I take responsibility I would have responded to it.
Jan if we need some help getting this completed on time I will (suggest some solutions)…… I believe together we could have this project completed on time. (with an sincere smile)
Helping others find their voice is just as important as finding my own.
Comment by LaMoor — February 13, 2008 @ 1:14 pm