August 7, 2007Poison Phrase of the Week: For that reason
Note to my literal readers, or “Reflectives” - this is not a Poison Phrase in all circumstances.
I helped a client write a letter this week to a colleague she was having trouble communicating with. I respected her reasoning for using email to make her point, but I recommended she be more conversational.
It’s interesting how casual communicators can “get into their heads” and become stiff and formal in writing – even in an email. Just having a few phrases translated into casual language helps people change their overall tone.
For example, I changed
- for that reason to
* that’s why.
The result? An email that balanced heart and mind and invited the recipient to respond in kind.
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