September 30, 2007Poison Phrase: She’s unpleasant on the phone
Penny, a new hire, was talking to her boss Alister, when Alister brought up the receptionist. He said,
- I’m amazed that even after ten years at the company, she’s unpleasant on the phone.
No one had ever bothered to mention the issue to the receptionist. That’s what makes this a Poison Phrase. Deliver your messages to the correct address.
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