November 1, 2007PowerPhrase: recalculate
This one is from Linda Larsen’s Positively Speaking ezine. She got a new GPS system that talks to her when she turns. If she misses a turn, her system says:
- Recalculating.
Here’s what Linda says about it:
“She doesn’t yell at me. She doesn’t call me a stupid idiot. She doesn’t berate me in any way. She just recalculates what it will take to get me back on track and offers that information.”
What a great way to handle mistakes!
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