November 20, 2007Reader Success Story: Clarity with a vendor
I have always struggled with wording what I want to say. Recently, a supplier whom we used often in the past invited me to a Show / luncheon for their company. They also mentioned the fact that we have purchased considerably less in recent months. I returned their email saying:
- I did receive the invitation, unfortunately I will be unable to attend. We have been asked to use a supplier that happens to be a sister company — however, I still depend on (supplier’s name) for many items. Your pricing is better on most of them and several of them I can only get with you. Thank you for thinking of me and I regret that I cannot attend.
Since I started receiving your weekly emails (and yes, I own a Power Phrases book) I have more confidence when I choose to speak or email someone.
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