December 3, 2007Reader success story: I’m doing my job by asking you to do yours.
I work with several managers in other states to compile a series of reports. One of the managers constantly must be reminded to update a report that they should be reviewing daily. When I see that the report has fallen behind I send a simple one-line email request for an update. Sometimes it takes several emails before the update occurs. He has complained to my boss that I badger him about the report.
The other day I took a more direct approach and called him directly asking for the updated information. His response was less than cooperative and I was surprised to hear “why don’t you just do YOUR job?” After the initial shock (a few seconds) was over I simply told him “I’m doing my job. What I need is for you to do yours.” I received the report about an hour later.
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