January 26, 2008This Week in the World – Welcome feedback
A reader sent an email to me this week to let me know I had a typo on my sales page. But her email did much more than that. She also let me know which of my books she had, and how she and her husband put the information into practice. It was a wonderfully supportive email that added joy to my day.
It’s a part of life to let people know when they’ve crossed a boundary or made a mistake. It’s a gifted communicator who can do that in a way that lifts the listener up instead of taking them down. This week, focus on sweet strength – the kind of communication that informs the heart and the mind.
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