http://www.speakstrong.com/newsletter/2008/04/29/poison-phrase-pain-killer/ By Meryl Runion and SpeakStrong, Inc. Mon, 13 Oct 2008 11:31:13 +0000 http://wordpress.org/?v=2.6.2 http://www.speakstrong.com/newsletter/2008/04/29/poison-phrase-pain-killer/#comment-79849 Judy Thu, 01 May 2008 11:45:42 +0000 http://www.speakstrong.com/newsletter/2008/04/29/poison-phrase-pain-killer/#comment-79849 I am a training manager and one word I never use is "hit" (as in "hit the Enter key"). "Hit", to me, means "bash" or "bang" and I never want anyone doing that to their computer keyboard! Rather, I use words that describe exactly what I mean: "Press the Enter key" or "Click the button". These are actionable -- and "safe" -- words to use. I am a training manager and one word I never use is “hit” (as in “hit the Enter key”). “Hit”, to me, means “bash” or “bang” and I never want anyone doing that to their computer keyboard! Rather, I use words that describe exactly what I mean: “Press the Enter key” or “Click the button”. These are actionable — and “safe” — words to use.

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