May 26, 2008This Week in the World ~ Choosing the most effective way to communicate
I recently installed Skype and was surprised to find my son on the list of available contacts. I was even more surprised to discover that my son is far more responsive when I Skype-chat him than if I call or email him. We’ve been enjoying a stream of exchanges since I went Skype. It’s a great reminder of how important it is to communicate with people according to their preferences.
There are times to bypass preferences, however. I’ve recently become aware how much intimacy and contact I miss by my own default preference for email as a means to communicate. This will surprise many of you – particularly those who have heard me speak on stage – but I am basically shy. Because of this, I would automatically shoot off an email when a phone call would be a more personal, effective and more rewarding way of communicating.
But not any more. My new policy is, when I start an email I’ll ask myself if it makes more sense to pick up the phone and call.
It usually is – and when I do, it’s far more satisfying.
By the way, if you haven’t read any of my articles on powerful emails, you can access them here.
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