Comments on: Success story ~ hostile environment http://www.speakstrong.com/newsletter/2008/07/28/success-story-hostile-environment/ By Meryl Runion and SpeakStrong, Inc. Sun, 20 Nov 2011 02:34:58 +0000 hourly 1 http://wordpress.org/?v=3.3 By: merylrunion http://www.speakstrong.com/newsletter/2008/07/28/success-story-hostile-environment/comment-page-1/#comment-161427 merylrunion Sun, 03 Aug 2008 21:18:55 +0000 http://www.speakstrong.com/newsletter/?p=611#comment-161427 The more empowered I become, the easier it gets for me to forgive people for their hurtfulness. The fact that your boss apologized makes it clear that she knew it was out of line. That was huge. She demonstrated a poison phrase, but also a PowerPhrase for apologizing. I would focus on that. I'm glad you liked the book! Let me know how I can help you. The more empowered I become, the easier it gets for me to forgive people for their hurtfulness. The fact that your boss apologized makes it clear that she knew it was out of line. That was huge. She demonstrated a poison phrase, but also a PowerPhrase for apologizing. I would focus on that.

I’m glad you liked the book! Let me know how I can help you.

]]> By: Sandra http://www.speakstrong.com/newsletter/2008/07/28/success-story-hostile-environment/comment-page-1/#comment-157034 Sandra Tue, 29 Jul 2008 22:11:25 +0000 http://www.speakstrong.com/newsletter/?p=611#comment-157034 I recently attended a workshop on leadership skills for first-time managers held in Australia. I paid for the course myself and my employer paid for me to attend. When I returned, I was waxing lyrical about the day I'd spent and about Meryl's book, only I couldn't quite remember the title. What I did remember (as you do) was the book had something to do with Poison Phrases. Quick as a flash, my boss retorted, "I would have thought you'd have plenty of those already." Well, I was stunned and her comment certainly took the wind out of my sails. I slid away, hurt to the quick. The next day at lunch, my boss (who never apologises for anything) said she was 'depressed' as a way to explain her unbelievably poor behaviour toward me. I'm still hurt but trying to get over it. I belive in working in an environment that promotes trust, compassion and respect and I work toward achieving that but I'm human and I'm not always successful. This is why I have forgiven my boss as I know she's human, too. I could do without the toxic poison phrases but the more I read your book, the better equipped I become. Thanks Meryl. Sandra I recently attended a workshop on leadership skills for first-time managers held in Australia. I paid for the course myself and my employer paid for me to attend. When I returned, I was waxing lyrical about the day I’d spent and about Meryl’s book, only I couldn’t quite remember the title. What I did remember (as you do) was the book had something to do with Poison Phrases. Quick as a flash, my boss retorted, “I would have thought you’d have plenty of those already.” Well, I was stunned and her comment certainly took the wind out of my sails. I slid away, hurt to the quick. The next day at lunch, my boss (who never apologises for anything) said she was ‘depressed’ as a way to explain her unbelievably poor behaviour toward me. I’m still hurt but trying to get over it. I belive in working in an environment that promotes trust, compassion and respect and I work toward achieving that but I’m human and I’m not always successful. This is why I have forgiven my boss as I know she’s human, too. I could do without the toxic poison phrases but the more I read your book, the better equipped I become. Thanks Meryl. Sandra

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