September 9, 2008Poison Phrase ~ You misunderstand me
Jeff was trying to get a Mindy to use his services in a project. He was so focused on flaws and limitations that Mindy was feeling disinclined to involve him. When she expressed her concerns and suggested that he didn’t share their vision, he said:
- You misunderstand me
His response continued in the same tone as his previous communication and did not acknowledge any possibility that his communication style might not be effective or likely to have the result he wanted.
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