October 2, 2008Power Phrase ~ We’re not here to judge you

Filed under: The PowerPhrase of the Week by merylrunion |

I’m struck by how many credit card debt settlement ads there are on the radio these days. One said, if you’re overloaded with credit card debt,

  • We’re not here to judge you. We’re here to help you.

I didn’t think of the likelihood that borrowers would make this kind of business decision based on emotional safety until I heard the ad. I expect the approach is effective.

The fact is, many business decisions are made on the basis of emotional responses. Keep that in mind when you negotiate.

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