April 1, 2009Success Story ~ The Detective Mom gives good advice and so does the PowerPhrase assistant
I passed your PowerPhrase from The Detective Mom on to several friends. They called me to tell me how well it worked for them to let their children know that they would consider requests made in private but refuse requests made in front of others. It’s useful to see how we can stand up to manipulation – which our kids do so well.
Also, in your keynote for assistants, you talk about getting managers together and setting policies and boundaries for workload management. I did that. I told my managers how I would prioritize their work. That clarity helped us all.
Thanks for the support.
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Trackback by Anonymous — April 1, 2009 @ 2:45 pm
I too adopted the power phrase from the Detective Mom with success! I only had to use it twice; my son developed a fantastic new habit of no longer asking for things in such a public fashion. Thanks for sharing the scenario and the phrase.
Comment by M Anderson — April 2, 2009 @ 12:32 pm
I may have had my daughter too young; when my daughter went through the phase of being ugly with food (showing chewed food, etc.); I told her that I would do whatever she did, but in her school cafeteria. I visited her once during lunch and it took me a while to figure out what was upsetting her. She thought I would do it. She was a pleasure to have as a dining companion after that.
BTW she was 1 before I realized that she thought “Try it” meant “open your mouth”. Words do matter!
Comment by Susan — April 2, 2009 @ 10:18 pm
Great story, Susan. I’ll pass it on to the Detective Mom.
Comment by merylrunion — April 6, 2009 @ 12:24 pm