April 27, 2009Poison Phrase ~ An inappropriate one-star rating
I’m a big fan of customer ratings of books and products. I value specific, honest feedback and don’t appreciate feedback that distorts the results. When an author’s friends post rave reviews as a favor, it interferes with my ability to assess it. It also interferes with ratings when someone slams a product in a review because of poor customer service from the vendor. Those are the comments that say,
- I’m rating it one star even though I haven’t read the book yet (used the product etc.) because Amazon messed up my order.
Be careful to stay on purpose when you give feedback.
Have any of you ever been penalized in a performance review for “under-performance” in an area that isn’t actually your job?
How to Say It: Performance Reviews
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