October 27, 2009PowerPhrase: Please call me back when you can give me your full attention.
Seconds after I answered a welcome call from a service provider, I heard a lot of bangs, grinding and machine noise. I found it hard to hear, and did not get the impression the man was giving me his full attention. I asked if he was doing something else, and he explained he was trying to get his van started. I asked,
- Will you call me back when you can give me your full attention?
The noise stopped and he did give me the attention I needed to be able to tell him what I needed.
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