March 29, 2010Success story – employee cared enough to point out problems
In a recent seminar I shared a story about how a manager addressed an issue with her aggressive boss. A participant told me she knew someone who had been on the receiving end of a conversation like that. She told us her friend’s response was deep gratitude. She said, “No one ever cared enough about me to tell me I was being intimidating before.”
You know you’ve spoken skillfully when that happens.
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