July 13, 20106 steps for turning problems (like gossip) into opportunities

Filed under: New Dynamics by merylrunion |

Most people who discover they have a department or organizational gossip problem don’t immediately think of it as an opportunity. But dynamic leaders do. I give written examples of how to deal with a gossip problem in the article: From a good way to manage a gossip problem to a dynamic way You can watch me talk about it in my video: From Good Management Communication to Great Management Communication.

For starters, here are your six tips for turning problems like gossip into opportunities.
1. Introduce the problem as a shared one.
2. Invite others to weigh in on why it is a problem.
3. Invite a discussion of possibilities. What kind of culture and agreements do you want to create?
4. Brainstorm action steps to achieve the possibilities.
5. Get commitment to implement the steps.
6. Have a follow-up meeting where you celebrate progress, tweak your steps and reaffirm your commitment.

That’s the short version.

And if you really want to learn how to turn problems like gossip into opportunities, register for my July 27th free webinar at www.perfectphrases.com.