August 5, 20102 Admin communication success stories, presentation PDF posted

Filed under: Admin Assistants by merylrunion |

Did I tell you I love Admins? I think they may be my favorite groups of all. At the IAAP conference in Boston, I met speakers who only speak to Admins. I understand why. I find them to be a sharp and savvy yet gracious and supportive audience.

I share a few of the Admin success stories here. Next week I’ll tell you the amazing tale from an Admin whose management changed from dynamic to rankist, and what a loss it was for the company. The Admin made it work for her, though.

Here are a couple of success stories some admins shared with me (in exchange for an adorable Pippin Giraffe.)

Happy to relay your thoughts

People often overlook the fact that Admins both speak on behalf of the managers they represent and are in close communication with them. This is a tale of a gracious but sobering reminder of that.

“My boss asked me to check with another Admin on a task he requested her to do. This individual responded very abruptly and was rude and finished by saying that our boss was already aware. I told her that he was requesting me to make the inquiry and would be happy to pass along her thoughts and comments. The look on her face was priceless.”

Ask and ye shall receive – but include benefits

A few Admins mentioned that they had to ask clearly and effectively to be able to attend the IAAP conference. Mentioning benefits was a big plus.

“My company wasn’t so willing to pay or let me come due to budget and time. I had to justify why it would be beneficial to attend. Estimate costs (because I lived in Boston that would save on airfare and hotel costs and meals.) They responded with yes I could attend, they would pay, but I had to give a presentation to the other admins of the highlight of the conference.”

I received some email from Admins requesting the PowerPoint that I used in my presentation. It’s uploaded here. I am considering offering a three week webinar series to make the information available. Let me know if you’re interested.