The Complete Speak Strong Library
Are you ready to SpeakStrong?
It's your Comprehensive Communication System packed full of the Power Phrases you need to Speak Strong.
This Library is your premier shortcut to
compelling communication
Plus as an added value...
A FREE one hour consultation with Meryl Runion...a $250 value
A CUSTOMIZED standards poster of your own communication standards
...and Bonuses: 4 Downloadable, Printable Posters
The Totally Integrated Performance System
Meryl's Performance Management Flow
Some Boats Need to Be Rocked
Superlative Performance Review Phrases
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The SpeakStrong Library
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The SpeakStrong Library
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Today more than ever, you need to speak powerfully
Here's what you get in the SpeakStrong Library:
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Book and Multi-media CD: PowerPhrases! |
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Book: How to Use PowerPhrases |
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Book: How to Say It: Performance Reviews |
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Book: Perfect Phrases for Managers and Supervisors |
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Book: The Number One Secrets of Successful Managers |
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DVD: The Difference Between Lightning Bugs and Lightning Bolts |
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DVD: Next! And Other Empowered Ways to Deal With Rejection |
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6 Audio CDs and a Workbook on CD: PowerPhrases Amplified |
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CDs or Cassettes: 12 Secrets to High Self-Esteem |
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Poster: Standards of Responsible Communication |
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Poster: 5 C's of Responsible Leadership |
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...and a Pippi Pangea Giraffe Keychain |
The SpeakStrong Library Includes:
An amazingly practical business book about how to speak up
in hundreds of situations...
Meryl Comments:
“This was the first book I ever wrote, and in many ways, it’s my favorite. I got the idea when teaching communication, conflict management and management seminars. When I made suggestions about what people should do, they listened. But when I told them what to say, they sat a bit taller, and looked ready to take action.
I was working for a seminar company at the time that sold a book called LifeScripts. People loved LifeScripts and it sold well. Many times I heard people in the product department say they were ‘looking for the next LifeScripts.’ I decided I would write it. And I did.
I reread PowerPhrases! from time to time to refresh my own skills.
In 2002 I revised PowerPhrases!, adding some great new material. I also rewrote the original chapters to add clarity. And I added a multi-media CD. I’m proud of PowerPhrases! and heartened by all the positive feedback I get about what a difference it made for readers. I hope you let it work for you.”
Being Clear, Kind and Direct Can Get You What You Want in Life.
Have You EVER been in a situation where you knew you should say something, but …you didn’t have the right words to say it?
Never be left speechless again. Stand up and be heard!
"Everything I wish I'd learned decades ago!"
~ Linda Larsen, Author 12 Secrets to High Self-Esteem
Over a quarter of a million copies sold.
Here's Some of What You Get in PowerPhrases!
1) Searchable CD - Find the perfect phrase fast!
2) Questions and answers - See how PowerPhrases apply to daily life.
3) A 3-Step Process for saying "no" - Get control of your life.
4) Exit lines - Gracefully get out of sticky situations.
5) The CASE formula - A four-step process to manage conflict.
6) Eight steps to create your own PowerPhrases - The tools to speak powerfully.
7) Communication survey - Discover your own communication style and how to speak to people with different styles.
8) PowerPhrases Quick Reference Guide - Go directly to the phrases you need.
9) Success stories - Hear how others have applied PowerPhrases.
10) Hundreds of carefully crafted phrases - Words that have been proven to work.
“Meryl Runion has a way with words that escapes most people. But when you read her PowerPhrases! you’ ll be blessed with the same power of the spoken word and be able to get exactly what you want without fumbling around with language. That power can make more difference to your life than any college degree.”
~ Jay Conrad Levinson, Author of Guerilla Marketing
• Read the story about how one nurse successfully deflected a verbal attack from an angry physician.
• Enjoy the tale about how a wife got her husband to accept her terms for their divorce agreement.
• Discover how one word of encouragement was used to break an impasse in a negotiation.
• Find out how a single brainstorming session turned an antagonistic group into a smoothly functioning team.
• You get practical solutions to every day communication challenges and issues.
• Learn how to address issues in a way that is both light-hearted and direct enough to be taken seriously.
• Take the communication style test and read how to communicate with others who have a different style.
• Learn how setting standards of communication can take the sting out of difficult conversations.
• Discover the 5-step process for effective delegation.
• Learn how to say “no” without caving in or losing friends.
• Read about the best way to respond to unsolicited advice
"Meryl Runion has written a compelling tool for any executive who wants to polish his or her communication skills. "
~ Roy Neel, Former White House Deputy Chief of Staff
"PowerPhrases! The Perfect Words To Say It Right And Get The Results You Want by international speaker, trainer, and power motivator Meryl Runion is a solid, useful communication reference for everyone, from laymen to business executives. Its direct,
simple presentation of how to phrase things in English to communicate intent as clearly and effectively as possible makes
PowerPhrases! a 'must-read', particularly in this internet era of high-tech misinformation! ~ Midwest Book Review
PowerPhrases!
The Perfect Words to Say It Right and Get the Results You Want
Table of Contents
Preface: The Simple Truth and the PowerPhrases to Tell It
Introduction: A Toolbox of Perfect Expressions
Chapter 1: PowerPhrases Defined – What Is a PowerPhrase Anyway?
Chapter 2: Poison Phrases and the PowerPhrases to Overcome Them
Chapter 3: PowerPhrases for Saying “No” - “No” IS a Complete Sentence, but is it a PowerPhrase?
Chapter 4: PowerPhrases That Transform Conflicts into Understanding
Chapter 5: PowerPhrases for Negotiations That Get You What You Want
Chapter 6: PowerPhrases That Sell
Chapter 7: Small Talk PowerPhrases to Break the Ice
Chapter 8: PowerPhrases at Work: Managing Your Boss
Chapter 9: PowerPhrases at Work: Communicating with Coworkers
Chapter 10: PowerPhrases at Work: Magic Phrases for Managers
Chapter 11: Now It’s Your Turn: Create Your Own PowerPhrases
Chapter 12: Perfect Power Phrases for Email
Chapter 13: The Simple Truth
Chapter 14: The Runion Rules of Responsible Communication
Chapter 15: Questions
Chapter 16: PowerPhrases in Action: Success Stories from A PowerPhrase a Week Subscribers
Chapter 17: Silence Is the Greatest PowerPhrase of All
The SpeakStrong Library also includes:
Command Attention in 6 easy steps
The Latest Communication Techniques from a World-Class
Coach Who Teaches Top Executives and Powerful People
How to Speak Effectively
Meryl Comments:
“A few months after PowerPhrases! came out, I received an email from an editor at McGraw-Hill expressing his interest in buying the rights to PowerPhrases! It wouldn’t have been a smart business move for me, but I offered to write another one. He accepted, and one year later, How to Use PowerPhrases was released.
People ask me about the difference between the two books. They both address the same topic from a much different angle. PowerPhrases! is more informational, and How to Use PowerPhrases is more experiential. How to Use PowerPhrases is full of examples from people who read my first book. How to Use PowerPhrases is also more conversational. I wrote it like I was coaching my best friend.
The books complement each other well. I’m proud of them both.”
If you'd like to learn a new language to open up honest dialogue instantly, resolve sensitive situations quickly and effectively, and avoid being taken advantage of, ignored and passed over, then get How to Use PowerPhrases.
Here's why. How to Use PowerPhrases takes PowerPhrases! to the next level of practice. It’s more than principles: it provides the actual words you need for situations you face every day. How to Use PowerPhrases includes the same proven communication techniques Meryl Runion teaches when working with IBM, the FBI and the IRS.
Here’s what’s in How to Use PowerPhrases
• 250 pages packed with powerful phrases. Get the best words for your challenging conversations.
• Success stories from people who have practiced the PowerPhrase techniques. Learn from the experience of others like you.
• Questions and answers from Meryl's newsletter subscribers. Read how Meryl recommends handling the most vexing and perplexing problems.
• 5 chapters on dealing with anger and relationship issues. Discover how to use anger as a tool - not a weapon.
• Techniques to ask for what you want. Be your own advocate.
• The truth about apologizing. Gain forgiveness and respect for admitting your errors.
• Ice breakers: Your guide to creating an instant connection with people you want to know.
• The six secrets of PowerPhrases. Know what a PowerPhrase is – and what isn't.
• PowerPhrase quiz. Determine your "PowerPhrase Potential."
• The definition of Poison Phrases. Learn the words to avoid at all costs.
Find out how Ellen increased her team’s productivity by speaking 14 words.
Discover how Rebecca got her employee to be on time.
Learn the secret power of feelings.
Read about the differences in how you should communicate with men and women.
Learn how to make requests in ways that get results.
Read about how Helen kept her job after losing a major account.
Learn how Marie taught “Dr. Awful” how to treat her with respect.
A few comments from readers:
"This book helped me to learn how to communicate effectively while continuing to be a really nice person that gives and gets respect." ~ Anonymous
“It's immediately practical and useful. I learned how to respond to my
critical boss, assertively address a backstabber, and most importantly,
convey my anger and disappointment without blaming the other person.
That lesson alone was worth way more than the price of the book. What
a value! I'm using what I learned in this book every day." ~ Cindi Myers
"I have tried the ‘Power Phrases’ and they work!" ~ Mary Glenn
"Your book has saved my professional and personal self-confidence with communicating. My conversations and correspondence were long, drawn out, and the other person would get lost in ‘words. My tendencies were to get the ‘last word’ in a conversation, sometimes with a little barb, thinking I was leaving a lasting impression. Wrong.... Thank you for your saying ‘say what you mean, mean what you say, without being mean when you say it.’ That one phrase sums it up!" ~ Kim Hawks
“All too often in business and in life we choose the wrong words, ask for the wrong things and send the wrong messages. Meryl Runion gives readers simple yet brilliant insightful tools to be heard. Anyone who has ever been frustrated by not knowing what to say - and that’s all of us - will benefit mightily from this important book.”
~ Roy Neel, Former White House Deputy Chief of Staff
How to Use PowerPhrases
Table of Contents
Part I Introduction: Why PowerPhrases? An Idea Whose Time Has Come
1. Power Up, Stand Up, Speak Strong
2. PowerPhrases 101: The ABC’s of PowerPhrases
3. Poison Phrases: Respect-Robbing Words That Weaken, Vicious Venom Phrases That Maim
4. Do You Suffer From “PowerPhrase Deficiency”? - Take the PowerPhrase Quiz and Find Out
Part 2: The Six Secrets of PowerPhrases
5. Secret #1: It’s What You Don’t Say: A PowerPhrase Is Short
6. Secret #2: It’s in the Details: A PowerPhrase Is Specific
7. Secret #3: Winning Words That Work: PowerPhrases Are Targeted
8. Secret #4: The Power of the Simple Truth: PowerPhrases Say What You Mean
9. Secret #5: Protect the Integrity of Your Words: PowerPhrases Mean What You Say
10. Secret #6: There Is Power in Nice: Don’t Be Mean When You Say It
11. A Personal Note About PowerPhrases
Part 3: PowerPhrases in Action
12. It Seems Like I’ve Known You Forever!-PowerPhrases to Perfect the Connection
13. Make Your Opinion Matter-PowerPhrases to Say What You Think
14. The Secret Power of Communicating Feelings-PowerPhrases to Say What You Feel
15. Ask So You Will Receive-PowerPhrases to Make Powerful Requests
16. The Power of Saying NO!-PowerPhrases to Refuse What You Don’t Want
17. Listen So They Speak Freely -PowerPhrases to Get Them to Open Up
18. When You Really Blew It-PowerPhrases to Apologize Sincerely Without Groveling
19. To Get Good Answers You Need Good Questions: Asking Questions with PowerPhrases
20. You Don’t Have to Put Up With Put Downs- PowerPhrase Responses to Unkind Criticism
21. Don’t Resist Anger, Defuse It. PowerPhrases to Handle the Angry Person
22. Use Anger as a Tool, Not Weapon: PowerPhrases to Express Anger
23. How to Disagree Without Being Disagreeable: PowerPhrases to Handle Disagreements
24. Homicide Is Not an Option: PowerPhrases to Address Issues
25. What He Says is Not What She Hears-What She Says Is Not What He Hears: PowerPhrases Among the Genders
26. Tips for Using PowerPhrases
27. Answers to Readers’ Most Pressing, Vexing and Perplexing Communication Questions
28. Oh My Gosh! PowerPhrases Really Work! Success Stories from the Field
29. Your PowerPhrases Final Exam
A Final Personal Note
Index
The SpeakStrong Library also includes:
“I could not believe how smooth the review process was this year as a result of this book.”
~ Laurie Giacomino
Do you hate performance reviews? How to Say It: Performance Reviews has the performance review phrases you need.
Meryl Comments:
“I saw them at the office stores like Office Max and copy places like Kinko’s, and I thought ‘Hey, I should write one of those.’ It was a series of books called the How to Say It series. Then in the summer of 2006, my agent asked me if I was interested in writing the book How to Say It Performance Reviews. I thought long and hard for about two seconds and agreed.
My agent suggested I get a coauthor, and I researched who I wanted to work with. I had some amazing options, and I invited Janelle Brittain to work with me. It was really funny when I first called her to invite her to work with me. She literally fell off her chair. We laughed, she agreed and it turned out to be a great decision for us both.
I love the phrases for performance review, I love the bonus superlative phrases (see the free list of employee review phrases for amazing performance here: Superlative Performance Review Phrases ) and I also really like the way we outline the process. I hope you like this book as much as we do.”
This guide shows you how performance reviews can be satisfying and rewarding.
If you need to write an employee review, you need this book. If you want to look forward to giving and receiving performance reviews, you’ll welcome the ready to use performance phrases this book provides. If you need to learn how to give a performance review of an employee, this book is full of how-to’s. And if you want to have a seamless system of performance management that culminates in an integrated performance review, then this might be the most important guide in your performance management library.
Here's why:This book is a quick and efficient resource to make employee performance reviews the positive management tool they were intended to be.
Here is a summary of the benefits this book offers:
• Five steps for mastering every employee performance review. Know how to orchestrate a performance review like a fine symphony.
• What to say in a performance review. What words to choose and words to lose when you write an employee performance review. Get the message across without stepping on verbal landmines.
• Sample phrases for performance feedback of all types. Learn how to provide feedback throughout the performance management process.
• Common performance review pitfalls and how to steer clear of them. See little problems before they become big problems, and avoid them.
• How to write a memo on poor performance that will stand up under inspection, even in court.
• How to master the art of body language and verbal tone during the performance review process. Let your "non-verbals " match your "verbals."
• The Totally Integrated Performance System, or "TIPS" system. Make your performance reviews a part of a seamless performance management system.
• Real world success stories to emulate(and blunders to avoid) provide examples of employee reviews. Learn from the successes - and mistakes - of others.
• A stunning example of a poor performance appraisal by someone who should have known better– what not to do.
• How to deliver an employee poor performance evaluation in a way that motivates improvement. You’ll be delivering performance reviews that actually improve performance.
• How to improve performance management in organization policy. A complete system that you can implement or inspire others to adopt.
• How to customize the company format for your own individual performance review forms. Make it personal for personal results.
• How to deal with staff poor performance – long before the performance review.
• Hundreds of sample performance review phrases you can apply to your own employees’ performance. These ready to use phrases for employee performance reviews will fit every management situation.
It’s compact. Find what you need FAST!
If you need to learn how to give a performance review of an employee, this book walks you through the process from beginning to end.
- The Five Essential Processes of the Totally Integrated Performance Review chapter tells you what you need to know to lay the groundwork early in the performance management process.
- The Employee Preparation and Manager Preparation chapters tell you how to lay the foundation for a productive performance review meeting that sets the stage for a productive forthcoming year.
- The Learn from the Pros and Amateurs: Performance Review Tales of Triumph and Terror chapter provides the sample annual performance review you seek to illustrate how effective reviews can be.
- The Five Steps of a Masterful Review chapter walks you through each step of how to give a performance review of an employee so your words will fall on open ears.
And then you have almost 100 pages of phrases for performance review, categorized by topic with an alphabetical index for easy access.
Hundreds of performance review phrases. Illuminating examples of employee performance review phrases. A step-by-step TIPS (Totally Integrated Performance System) process. This book is 210 pages short and is pocket size (if you have a big pocket.) That makes it a useful and practical reference guide to get the information you need fast.
Listen to what our readers say:
“Required Reading for Every Supervisor! This book is a MUST READ for every new supervisor and an excellent CONVERSATION ENHANCER for the seasoned ones. I would highly recommend this be kept in the top drawer of anyone who has the occasion to discuss performance with an employee!"
~ Lawrence Palmer
"This book could not have come at a better time. I was dreading the thought of writing my performance reviews until I read this book. It gave me insight into the importance of the process as well as some key phrases to use to make the writing of the review simple. I could not believe how smooth the review process was this year as a result. I wrote my reviews with confidence and it took me half the time it normally takes! I passed it along to my managers and colleagues I was so impressed. Great job ladies on making a potentially tired subject alive and refreshing again!"
~ Laura Giacomino
"Here’s my favorite part of this book. Each category has a bonus phrase for those employees whose performance surpasses the ordinary. We call them 'Bonus Superlative Phrases.' These phrases are fun and rewarding to an employee whose performance almost defies description. If you’ve ever read the negative performance phrases that circulate the internet (ex: 'has delusions of adequacy'), Bonus Superlative Phrases are our attempt to counteract those and provide a light, humorous way to acknowledge exceptional actions. - Here they are listed as a set." ~ Meryl Runion CSP 
"Need to write an employee review? Then this is the book for you! From the template employee performance reviews to the ready to use phrases for employee performance reviews, this book will show you how to compile a review that is both constructive and likely to fall on receptive ears. I enjoyed the examples of employee reviews from the chapter ‘Performance Review Tales of Triumph and Terror.’ I also enjoyed the ‘Bonus Superlative Phrases’ at the end of each phrase category. These are amusing phrases for the employee whose performance is fabulous. I recommend the first half of this book for
anyone who needs to learn how to give a performance review of an employee (it’s full of how-to’s) and I recommend the second half of this book for anyone who is looking for sample phrases for performance feedback.” ~ Kris Porotsky
How to Say It: Performance Reviews
Phrases and Strategies for Effortless, Powerful,
Pain-Free Reviews
– Meryl Runion and Janelle Brittain
Table of Contents
SECTION I: What They Never Tell You About Performance Reviews
Chapter 1: What They Told You About Performance Reviews Is Wrong
Chapter 2: The Five Essential Processes of the Totally Integrated Performance System (TIPS)
Chapter 3: The Five Steps of a Masterful Performance Review
Chapter 4: Why Timing Is Everything
Chapter 5: You Gotta Know the Law
SECTION II: Preparation
Chapter 6: Documentation Dos and Don’ts
Chapter 7: Setting the Scene for Success
Chapter 8: Employee Preparation
Chapter 9: Manager Preparation
Chapter 10: Motivate Employees to Change
Chapter 11: Learn from Pros and Amateurs: Performance Review Tales of Triumph and Terror
SECTION III: Perfect Words Are Not Enough
Chapter 12: Body Language Dos and Don’ts
Chapter 13: Role-Play Your Way to Performance Review Effectiveness
Chapter 14: Standards of Responsible Communication
SECTION IV: Great Phrases for Integrated Performance Reviews
Chapter 15: Interpersonal & Team Skills
Chapter 16: Management & Leadership Skills
Chapter 17: Task & Technical Skills
Chapter 18: Professionalism
The SpeakStrong Library also includes:
What can you say to get your WORST EMPLOYEES to work
harder...
or to do any work at all?
It's so easy, you won't believe
you didn't do it earlier.
Finally - The Right Phrase for Every Management Situation...Every Time
“A practical crash course in management
and management communication.”
Meryl Comments:
“I received an email from a McGraw-Hill editor I didn’t know in the spring of 2005. My previous editor had left the company, and this new person asked if I was interested in writing a book for their Perfect Phrases series. I was delighted, and suggested that I could write Perfect Phrases for Managers and Supervisors. I don’t just tell my managers in my seminars what to do, but I tell them what to say. They like it and it works.
Even though I have a lot of highly-seasoned managers at my seminars, I start at the beginning. I talk about how to establish authority and what to say to someone who wanted your promotion. I talk about what to say to the acting supervisor. I find that the seasoned managers appreciate the basics as much as the newbies. So I start Perfect Phrases for Managers and Supervisors the same way.
I use the Perfect Phrases for Managers and Supervisors book as my workbook in my seminar by the same name. That’s because people want to write down every phrase I give, so they appreciate having them all in the book. It’s a great resource.”
If you'd like to set a tone of mutual respect and trust, successfully deal with difficult employees and delicate problems and effectively present new ideas, procedures or policies, then you need Perfect Phrases for Managers and Supervisors in your management library.
Here's why:
This book doesn't just tell you what to do, it tells you what to say when you do it. It doesn’t just tell you that you need to establish your authority; it tells you what to say to establish that authority. I put everything managers need to know in this book.
Here’s what you’ll get:
• Words to address and establish a new role as manager. Get started on the right foot.
• How to create a mission that gets buy-in. Get everyone on the same page, working toward the same goal.
• Phrases to foster an open communication culture. Get employees talking to each other and keeping you in the loop.
• What to say as a supervisor delivering bad news – Tell the truth with the minimum of backlash.
• Phrases for the perfect interview. Get the right people for every job.
• What to say in orientation. Start your employees off right.
• How to set job standards and goals. Get your expectations clarified.
• What to say during delegation. Get work done through others.
• Phrases for handling employee performance problems. Address issues in a way that gets results.
• How to talk to your boss. Get your ideas and issues heard up the ladder.
• Meeting magic. Streamline meetings and get the job done.
• How to deal with staff poor performance – early, when it can still be addressed.
• What to say to an employee who is requesting a day off – and you can’t afford for them to go.
• How to deliver an employee poor performance evaluations – in a way that motivates improvement.
• How to address possible causes of poor performance at work. Get the words to deal with the root cause.
It's your quick and handy source of communication tools
on business interaction.
Here's what my readers say:
“I was particularly struck by Meryl's statement that when managers and supervisors don't know what to say, they say nothing. Every page in this book provides a ‘starter’ for saying an assertive phrase that commands respect. What a great tool to put in anyone's hands! As a writer, Meryl communicates crisply and succinctly. She tackles a deeper level of dealing with communication issues than other writers I've studied in my 25+ years as a writer/editor. I'd call this book ‘gutsy’ because it doesn't shy away from any aspect of communicating with employees and bosses, plus it shows how Perfect Phrases can motivate and encourage
anyone. In fact, I've noted several precious phrases I'll soon be using with people I care about!" ~ Barbara McNichol
”Once again, Meryl Runion guides us expertly through the complexities of communicating with others. Just as in her Power Phrase series, this new book offers us multiple wording choices for any imaginable interaction between employer and employee. In giving us just the right words, she is also giving us a voice. Her phrases empower us to speak up in situations in which we may otherwise have passively held our tongue or aggressively said the wrong thing. I have been using Meryl's phrasing for years now, and teaching it to enthusiastic response in my own classes on communication. I truly believe that if every worker had just such a tool at their fingertips, it would make for a much more honest and productive work environment." ~ Stefanie Coleman
“The book gave me useful, practical, no-nonsense tips on how to deal with common conflicts I face as a manager. It's easy to read and introduces levity into an otherwise dry and serious topic." ~ Cindi Myers
"Find a vocabulary of power. I unhesitatingly recommend this book for its proactive approach, as I do all the earlier titles by Meryl Runion." ~ S.J. Bockett
Perfect Phrases for Managers and Supervisors
Hundreds of Ready-to-Use Phrases for Any Management Situation
Table of Contents
Introduction: How Perfect Phrases Help You Manage More Effectively
Chapter 1: The Principles that Make “Power Phrases” “Perfect Phrases" The Runion Rules of Responsible Communication
Chapter 2: Put Your Best Foot Forward: Perfect Phrases to Establish Your New Role
Chapter 3: Perfect Phrases to Create a Mission, Vision and Values-Based Team
Chapter 4: Perfect Phrases to Foster Open Communication Culture
Chapter 5: Perfect Phrases to Ace the Interview You Conduct
Chapter 6: Perfect Phrases for Orientation
Chapter 7: Perfect Phrases for Delegation
Chapter 8: Perfect Phrases to Set and Communicate Standards and Goals
Chapter 9: Perfect Phrases to Coach Employees
Chapter 10: Perfect Phrases to Handle Employee Performance and Behavior Problems
Chapter 11: Perfect Phrases for Performance Reviews
Chapter 12: Perfect Phrases for Termination
Chapter 13: Perfect Phrases for Meetings and Announcements
Chapter 14: Perfect Phrases that Empower Employees
Chapter 15: Perfect Phrases to Communicate Up the Ladder
Chapter 16: Tips for Making Your “Perfect Phrases” “PowerPhrases”
Information Page: Perfect Phrases about SpeakStrong Inc. & The Center for Responsible Communication
The SpeakStrong Library also includes:
How to motivate your employees to do their jobs and do them well.
Meryl Comments:
“In 2003 I received a call from speaker Hal Pitt, asking if I would publish a book he wrote. I had no interest in publishing someone else’s work, but I invited him to send me the manuscript. He did, I read it and liked it. I decided it would provide a great balance to my own work.
It really is a page turner – a management book that is a page turner! Hal has a compelling style that creates anticipation and the information is solid. I published Hal’s book because I liked it so much. You’ll like it as much as I do.”
If you'd like to motivate your employees to do their jobs, reduce stress in the workplace and unleash the power in everyday leadership, get The Number One Secrets of Successful Managers.
Here's why:
Hal Pitt developed a unique "Number Ones" approach to management that will help you focus on what will get you the
best results. In practical, down-to-earth terms, you’ll learn key concepts and strategies that have formed the "best practices lists of thousands of successful managers.
Revealing "Case In Point…" stories bring the "Number One" ideas home with real examples. An " Action Plan" at the end of each chapter gives you the opportunity to apply the principles and become a "Number One " success story!
~ Hal Pitt
Hal Pitt knows what he’s talking about. Known as a highly effective teacher, public speaker, and communicator, Hal E. Pitt has taught seminars on team building, leadership, communication, and management in the United States, Canada, Australia, and the United Kingdom. He managed more than one hundred medical personnel in a stressful emergency room; recruited, trained, and managed instructors in various training programs; and designed and developed training sessions and model medical programs and curricula. Hal Pitt understands group dynamics and is creative in developing material that is both powerful and entertaining.
The chapter titles say it all.
1. The #1 Job of Every Manager
2. The #1 Purpose of Every Organization
3. The #1 Management Concept of All Time
4. The #1 Goal of Every Manager
5. The #1 Way to Reach Your #1 Goal
6. The #1 Attitude Every Manager Must Have
7. The #1 Way to Motivate and Retain Most Employees
8. The #1 Way to Motivate Every Employee
9. The #1 Way to Gain Employee Commitment
10. The #1 Reason Most Employees Quit
11. The #1 Leadership Strategy of All Time
12. The #1 Quality Every Leader Must Have
13. The #1 Way to Lead
14. The #1 Problem in Most Organizations
15. The #1 Way to Reduce Stress in the Workplace
16. The #1 Reason for Poor Performance or Behavior
17. The #1 Way to Deal With Poor Performance or Behavior
18. The #1 Way to Succeed as a Manager
19. The #1 Reason for Wanting to Be a Manager
20. The Number Ones Revisited
Read what others say about The Number One Secrets:
"Hal Pitt has done a superlative job making clear the most important things for any manager to know. His wisdom can easily be translated into profits and efficiency for your company."
~ Jay Conrad Levinson, Author of Guerilla Marketing
"Your time is your most precious resource, and this fast-moving book will serve you more times than you can imagine! It is loaded with punchy, powerful, practical solutions and answers to every management problem."
~ Brian Tracy, Author of Maximum Achievement
“The Number One Secrets of Successful Managers is a clever, insightful book that will quickly teach you the most important things you need to know for managing others. You’ll be rewarded with practical ideas you can use immediately.”
~ Mark Sanborn, CSP, Author of The Fred Factor
None of us was born knowing how to manage others.
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The SpeakStrong Library
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The SpeakStrong Library
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You could be Speaking Strong
The SpeakStrong Library also includes:
DVDs:
• A one hour recorded live presentation from the creator of PowerPhrases!
Mark Twain says that the difference between the perfect words and the almost perfect words is like the difference between lightning bugs and lightning bolts. This entertaining one-hour workshop tells you how to turn your words into lightning bolts of communication that say what you mean and mean what you say and get you what you want.
• Learn the eight lame excuses that you use to avoid speaking up.
• Discover what the riskiest conversations are.
• Understand how the three brains operate and how that affects word choice.
• Hear about the six secrets of PowerPhrases in action.
• Discover a simple formula to capture what you want to say.
• Watch a live presentation of The Legend of Mighty Mouth…
And so much more...
Here’s what people have said about The Difference Between Lightning Bugs and Lightning Bolts:
“Made me realize that I need to change the way I communicate!”
~ Crystal Bevans
“Well organized, covered everything” ~ Kathy Keller
“Really good, calm, positive energy. I like how Meryl uses personal examples that are highly relevant and easy to understand. The material challenges me to speak up and speak differently than I do.” ~ Randi Kaight
“Opened up a new world of WORDS for me.” ~ Ginger Johnson
Silence comes at a price. Powerful communication pays.
The SpeakStrong Library also includes:
A one hour recorded live DVD presentation
from the creator of PowerPhrases!
Meryl Comments:
"Last year I received a call asking if I would present a session at a conference on the topic of rejection. Apparently the organizer thought I must be some kind of expert on the topic – and she was right!
I remember driving home from the airport so late one Friday night that it was really Saturday AM. I was exhausted and discouraged. It had been a week of painful setbacks. Was it time to throw in the towel, I wondered? But then I realized that what I was doing took courage. I was continuing on in the face of rejection. What my colleagues who made it look so easy were doing was simple compared to what I was doing.
It was then that I latched on to my personal slogan – DARE TO BE ORDINARY! Because the learning curve to being extraordinary can take you through some very ordinary places – filled with self-doubt and rejection. If you ever get discouraged by rejection, this DVD is for you.
This DVD is a live presentation with added handouts. It provides stories you will relate to, exercises you will benefit from and specific action steps to help you turn rejection into a tool for success rather than an obstacle.
I’m lighthearted and good-natured in this presentation, but I’m also completely serious about providing tools to weather rejection."
A comment from a viewer...
“Realistic presentation (down to earth) presented in a positive speaking style. The material was very useful. It will make a difference in how I approach rejection.” ~ Asha Miller
The SpeakStrong Library also includes:
Audio:
If you prefer to listen...these audio CD's are for you...
The Unabridged Audio Version of How to Use PowerPhrases. It provides in-depth understanding of the secrets that make Power Phrases effective
Meryl's Comments:
“The wheels of publishing turn slowly. I finished writing How to Use PowerPhrases in November of 2002, and it was released in December of 2003. In the meantime, I created the audio version, PowerPhrases Amplified.
My contract for How to Use PowerPhrases called for 50,000 words – so that’s what I wrote. After I submitted the manuscript my editor said, ‘Great job! You write very well. The only problem is, it’s too long. We need to cut it down to 35,000 words.’ Now he tells me! But I’m glad I didn’t know when I was writing because I used the entire manuscript for my audio version.
If you’re auditory, like me, you’ll want the unabridged version on CD. I like to listen to knowledge as I drive around in my car, chop my vegetables, clean my house and do other activities. I find that information that I listen to stays with me longer. Many people have told me they listen to PowerPhrases Amplified over and over again.”
The unabridged audio CD version of How to Use PowerPhrases, PowerPhrases Amplified provides countless stories and illustrations of how Power Phrases work in action. You will walk away with practical and priceless solutions you can use right now.
Discover how to:
• Avoid "Poison Phrases" that are ineffective or backfire
• Perfect the connection – quickly when seconds count
• Disagree without being disagreeable yourself
• Apologize sincerely without groveling
• Get others to speak freely and openly
• Say no with grace, tact, and resolve
• Make your opinion matter most
• Ask so you will receive
Six information-packed audio CD’s and a workbook on CD.
You'll WANT to listen again and again, until you’ll find yourself practicing skills
you didn’t know you had.
”I was surprised as to how much information was on this set. If you are into self-help and speaking types of products, you will enjoy this especially because it's so well done. She has a great take on empowering yourself to
speak up. Is the material new? Somewhat. Is her take on it fresh and encouraging? Absolutely!”
~ Douglas Figueredo
PowerPhrases Amplified
Say What You Mean, Mean What You Say, Get What You Want
Table of Contents
Section I Introduction Why PowerPhrases? An Idea Whose Time has Come
1. When Silence Isn’t Golden: Take Yourself off Mute
2. When Silence Isn’t Golden - My Personal Pop-Quiz
3. Speak Your Point so They Get Your Point
4. PowerPhrases 101: The ABC’s of PowerPhrases
5. Words that Weaken, Words That Maim - Common Poison Phrases
6. Do You Suffer From “PowerPhrase Deficiency”?-Take the PowerPhrase Quiz and Find Out
Section II. The Six Secrets of PowerPhrases
7. Secret #1 - The Importance of Being Brief: A PowerPhrase Is Short
6. Secret #2 - The Power in the Details-A PowerPhrase Is Specific
7 Secret #3 - Pick Words that Work-PowerPhrases Get Results
8. Secret #4 - The Power of the Simple Truth-Say What You Mean
9. Secret #5 - Protect the Integrity of Your Words-Mean What You Say
10. Secret #6 - Consider Your Listener-Don’t Be Mean When You Say It
11. My Personal PowerPhrase Mid-Term
Section III. PowerPhrases in Action-The Principles Applied
12. It Seems Like I’ve Known You Forever! - PowerPhrases to Perfect the
Connection
13. Make Your Opinion Matter - PowerPhrases to Say What You Think
14. The Secret Power of Communicating Feelings - PowerPhrases to Say What You Feel
15. Ask So You Will Receive - PowerPhrases to Make Powerful Requests
16. The Power of NO! - PowerPhrases to Refuse What You Don’t Want
17. Listen so They Speak Freely - PowerPhrases to Get Them to Open Up
18. When You Really Blew It - PowerPhrases to Apologize Sincerely Without Groveling
19. How to Give Advice as a Useful Gift - PowerPhrases for Feedback
20. “Don’t Tell ME What to Do!” PowerPhrases for Offering Directions
21. To Get Good Answers You Need Good Questions: Asking Questions with
PowerPhrases
22. You Don’t Have to Put Up With Put Downs- PowerPhrase Responses to Unkind Criticism
23. Don’t Resist Anger, Defuse it: PowerPhrases to Handle the Angry Person
24. Use Anger as a Tool, Not Weapon: PowerPhrases to Express Anger
25. How to Disagree Without Being Disagreeable: PowerPhrases to Handle
Disagreements
26. Homicide Is Not an Option: PowerPhrases to Transform Conflicts
27. Grumbling Doesn’t Get it - How to Complain Effectively with PowerPhrases
28. What He Says Is Not What She Hears - What She Says Is Not What He Hears: PowerPhrases Among the Genders
Section IV-Put Your Best Self Forward With PowerPhrases
29. Tips for Using PowerPhrases
30. Your PowerPhrase Final Exam
31. PowerPhrase Readers Ask the Expert How to Handle Their Communication Problems
32. PowerPhrases Work! Stories from the Field
33. My Personal Final Exam relationship game in charge
The SpeakStrong Library also includes:
The 12 Secrets of High Self-Esteem helps you build self-respect,
gain confidence, and communicate assertively
Meryl Comments:
“Linda is a dynamic presenter who keeps her audiences on the edge of their seats. I was thrilled when she released this CD because she’s one of those speakers I want to listen to over and over. It's a great listen, and she provides concrete practical tools. I offer the 12 Secrets to High Self-Esteem in the Speak Strong Library because self-esteem provides a foundation for powerful communication.
I know Linda personally, and she is one of the most dynamic and positive people you can meet. She walks her talk. Let her help you build a foundation for your own success. Linda Larsen shares her own personal experience in a compelling way. This CD is a gem. I refer to her extensively in PowerPhrases! because of how well she provides the foundation for Speaking Strong.”
If you’d like to uncover exactly what you want in life and remove the obstacles that get in your way, this may be one of the most important audio sets in your library. PowerPhrases! help you grow from the outside in. The 12 Secrets to High Self Esteem help you grow from the inside out. It helps you uncover the true wishes in your heart. But just knowing isn’t enough; you’ve got to be able to translate that knowing into action. The 12 Secrets help you act in your own best interest. It helps you overcome the personal limitations that hold you back from success.
Linda Larsen brings new awareness of the inner obstacles you may have allowed to get in the way of your success or happiness. She then gives you the tools and tactics you need to positively change the ways you see yourself, present yourself, and allow others to treat you. When you’ve finished this program, you’ll have a set of goals and directions to use throughout your life as support and reinforcement to be happier, healthier, more prosperous and fulfilled – and to speak up and speak out.
Linda shares her own powerful story of triumph over obstacles. It’s a compelling story that provides hope and inspiration to us all.
Read what people say about the 12 Secrets:
“Linda Larsen's audio series on the secrets of self esteem is the best I have ever listened to on this topic. If you are looking to find a way to start feeling good about yourself and take your personal and professional life to greater levels of happiness, this is a must ‘life tool’ for you. It gives you practical steps to creating a better image and is delivered in a high energy, dynamic way that makes you want to take action now. Thank you to Linda Larsen for creating this important audio series that has had a profound positive effect in all areas of my life.” ~ K. Zendels
"It is quitefrankly the best tape set I have ever heard. I am positive that people will use this tape. Not just buy it and listen once."
~ Patrick McWard
More About Linda
Linda Larsen has her degree in behavioral sciences and extensive experience as a trial consultant and family counselor. She has helped thousands of people learn new ways to set and achieve personal goals. Her personal energy, humor and passion for her subject set her apart as a professional who truly “walks her talk.” Linda is a member of the National Association for Self- Esteem, the American Society of Trial Consultants, and is an adjunct faculty member at Stetson Law School.
12 Secrets to High Self-Esteem
By Linda Larsen
Table of Contents
1. The Power of Self-Awareness
2. Accessing Your Internal Wisdom
3. Taking Responsibility for Yourself
4. Accepting Yourself and Letting Go of the Past
5. Managing Your Emotions
6. The Power of Visualization
7. Deciding Your Values – Creating A Mission Statement
8. Setting and Achieving Goals
9. Communicating With Confidence
10. Say the Magic Words
11. Getting Into Action
12. Celebrating Your Successes
Listen to learn
- while you're driving, cleaning your house, or preparing your dinner -
you could be investing your time in your most precious resource - yourself.
The SpeakStrong Library also includes:
Posters:
Put these posters where you can see them. Put these posters where others can see them. Put these posters where they can reinforce the principles of powerful communication
Standards of Responsible Communication
- 10 3/4" X 16 1/2" Poster offering recommended standards of responsible communication
This one will be great in your break room.
5 C's of Responsible Leadership Poster
- 10 3/4" X 16 1/2" Poster that describes the elements of powerful communication:
Clarity, Conviction, Courage, Candor, and Creativity
Let it remind you to speak like a leader.
Don't forget your added bonuses...
Bonuses: 3 Downloadable Printable Posters
The Totally Integrated Performance System
Meryl's Performance Management Flow
Some Boats Need to Be Rocked
These posters pring beautifully...and they serve as excellent reminders of effective management and communication practices.
And Your Added Values!
FREE one hour consultation with Meryl Runion...a $250 value!
When you invest in the SpeakStrong Library, you get a one hour communication consultation with author and speaker Meryl Runion. She’ll help you pinpoint what conversations you need to be having and the best way to phrase your concerns and make your points. You’ll leave this consultation with specific Power Phrases you can apply to your conversations immediately.
A CUSTOMIZED standards poster with your own communication standards on it.
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The SpeakStrong Library
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The SpeakStrong Library
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