Meryl's 3-Book Management Special
Gives you the tools you need to be the kind of manager
employees want to produce results for.
• How to Say It: Performance Reviews : Phrases and Strategies for Painless and Productive Performance Reviews Book - by Meryl Runion and Janelle Brittain, 207 pages
• Perfect Phrases for Managers & Supervisors: Hundreds of Ready-to-Use Phrases for Any Management Situation- by Meryl Runion, 178 pages
• #1 Secrets of Successful Managers: Everything You Need to Know About Managing Others - by Hal Pitt, 256 pages
...and Bonuses: 2 Downloadable printable posters
The Totally Integrated Performance System
Meryl's Performance Management Flow
and an additional Bonus: a Downloadable and Printable
"Bonus Superlative Performance Phrases" PDF
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The 3-Book Management Special includes:
“I could not believe how smooth the review process was this year as a result of this book.”
~ Laurie Giacomino
Do you hate performance reviews? How to Say It: Performance Reviews has the performance review phrases you need.
Meryl Comments:
“I saw them at the office stores like Office Max and copy places like Kinko’s, and I thought ‘Hey, I should write one of those.’ It was a series of books called the How to Say It series. Then in the summer of 2006, my agent asked me if I was interested in writing the book How to Say It Performance Reviews. I thought long and hard for about two seconds and agreed.
My agent suggested I get a coauthor, and I researched who I wanted to work with. I had some amazing options, and I invited Janelle Brittain to work with me. It was really funny when I first called her to invite her to work with me. She literally fell off her chair. We laughed, she agreed and it turned out to be a great decision for us both.
I love the phrases for performance review, I love the bonus superlative phrases (see the free list of employee review phrases for amazing performance here: Superlative Performance Review Phrases ) and I also really like the way we outline the process. I hope you like this book as much as we do.”
This guide shows you how performance reviews can be satisfying and rewarding.
If you need to write an employee review, you need this book. If you want to look forward to giving and receiving performance reviews, you’ll welcome the ready to use performance phrases this book provides. If you need to learn how to give a performance review of an employee, this book is full of how-to’s. And if you want to have a seamless system of performance management that culminates in an integrated performance review, then this might be the most important guide in your performance management library.
Here's why:This book is a quick and efficient resource to make employee performance reviews the positive management tool they were intended to be.
Here is a summary of the benefits this book offers:
• Five steps for mastering every employee performance review. Know how to orchestrate a performance review like a fine symphony.
• What to say in a performance review. What words to choose and words to lose when you write an employee performance review. Get the message across without stepping on verbal landmines.
• Sample phrases for performance feedback of all types. Learn how to provide feedback throughout the performance management process.
• Common performance review pitfalls and how to steer clear of them. See little problems before they become big problems, and avoid them.
• How to write a memo on poor performance that will stand up under inspection, even in court.
• How to master the art of body language and verbal tone during the performance review process. Let your "non-verbals " match your "verbals."
• The Totally Integrated Performance System, or "TIPS" system. Make your performance reviews a part of a seamless performance management system.
• Real world success stories to emulate(and blunders to avoid) provide examples of employee reviews. Learn from the successes - and mistakes - of others.
• A stunning example of a poor performance appraisal by someone who should have known better– what not to do.
• How to deliver an employee poor performance evaluation in a way that motivates improvement. You’ll be delivering performance reviews that actually improve performance.
• How to improve performance management in organization policy. A complete system that you can implement or inspire others to adopt.
• How to customize the company format for your own individual performance review forms. Make it personal for personal results.
• How to deal with staff poor performance – long before the performance review.
• Hundreds of sample performance review phrases you can apply to your own employees’ performance. These ready to use phrases for employee performance reviews will fit every management situation.
It’s compact. Find what you need FAST!
If you need to learn how to give a performance review of an employee, this book walks you through the process from beginning to end.
- The Five Essential Processes of the Totally Integrated Performance Review chapter tells you what you need to know to lay the groundwork early in the performance management process.
- The Employee Preparation and Manager Preparation chapters tell you how to lay the foundation for a productive performance review meeting that sets the stage for a productive forthcoming year.
- The Learn from the Pros and Amateurs: Performance Review Tales of Triumph and Terror chapter provides the sample annual performance review you seek to illustrate how effective reviews can be.
- The Five Steps of a Masterful Review chapter walks you through each step of how to give a performance review of an employee so your words will fall on open ears.
And then you have almost 100 pages of phrases for performance review, categorized by topic with an alphabetical index for easy access.
Hundreds of performance review phrases. Illuminating examples of employee performance review phrases. A step-by-step TIPS (Totally Integrated Performance System) process. This book is 210 pages short and is pocket size (if you have a big pocket.) That makes it a useful and practical reference guide to get the information you need fast.
Listen to what our readers say:
“Required Reading for Every Supervisor! This book is a MUST READ for every new supervisor and an excellent CONVERSATION ENHANCER for the seasoned ones. I would highly recommend this be kept in the top drawer of anyone who has the occasion to discuss performance with an employee!" ~ Lawrence Palmer
"This book could not have come at a better time. I was dreading the thought of writing my performance reviews until I read this book. It gave me insight into the importance of the process as well as some key phrases to use to make the writing of the review simple. I could not believe how smooth the review process was this year as a result. I wrote my reviews with confidence and it took me half the time it normally takes! I passed it along to my managers and colleagues I was so impressed. Great job ladies on making a potentially tired subject alive and refreshing again!"
~ Laura Giacomino
"Here’s my favorite part of this book. Each category has a bonus phrase for those employees whose performance surpasses the ordinary. We call them 'Bonus Superlative Phrases.' These phrases are fun and rewarding to an employee whose performance almost defies description. If you’ve ever read the negative performance phrases that circulate the internet (ex: 'has delusions of adequacy'), Bonus Superlative Phrases are our attempt to counteract those and provide a light, humorous way to acknowledge exceptional actions. - Here they are listed as a set." ~ Meryl Runion CSP 
"Need to write an employee review? Then this is the book for you! From the template employee performance reviews to the ready to use phrases for employee performance reviews, this book will show you how to compile a review that is both constructive and likely to fall on receptive ears. I enjoyed the examples of employee reviews from the chapter ‘Performance Review Tales of Triumph and Terror.’ I also enjoyed the ‘Bonus Superlative Phrases’ at the end of each phrase category. These are amusing phrases for the employee whose performance is fabulous. I recommend the first half of this book for
anyone who needs to learn how to give a performance review of an employee (it’s full of how-to’s) and I recommend the second half of this book for anyone who is looking for sample phrases for performance feedback.” ~ Kris Porotsky
How to Say It: Performance Reviews
Phrases and Strategies for Effortless, Powerful,
Pain-Free Reviews
– Meryl Runion and Janelle Brittain
Table of Contents
SECTION I: What They Never Tell You About Performance Reviews
Chapter 1: What They Told You About Performance Reviews Is Wrong
Chapter 2: The Five Essential Processes of the Totally Integrated Performance System (TIPS)
Chapter 3: The Five Steps of a Masterful Performance Review
Chapter 4: Why Timing Is Everything
Chapter 5: You Gotta Know the Law
SECTION II: Preparation
Chapter 6: Documentation Dos and Don’ts
Chapter 7: Setting the Scene for Success
Chapter 8: Employee Preparation
Chapter 9: Manager Preparation
Chapter 10: Motivate Employees to Change
Chapter 11: Learn from Pros and Amateurs: Performance Review Tales of Triumph and Terror
SECTION III: Perfect Words Are Not Enough
Chapter 12: Body Language Dos and Don’ts
Chapter 13: Role-Play Your Way to Performance Review Effectiveness
Chapter 14: Standards of Responsible Communication
SECTION IV: Great Phrases for Integrated Performance Reviews
Chapter 15: Interpersonal & Team Skills
Chapter 16: Management & Leadership Skills
Chapter 17: Task & Technical Skills
Chapter 18: Professionalism
The 3-Book Management Special also includes:
What can you say to get your WORST EMPLOYEES to work
harder...
or to do any work at all?
It's so easy, you won't believe
you didn't do it earlier.
Finally - The Right Phrase for Every Management Situation...Every Time
“A practical crash course in management and management communication.”
Meryl Comments:
“I received an email from a McGraw-Hill editor I didn’t know in the spring of 2005. My previous editor had left the company, and this new person asked if I was interested in writing a book for their Perfect Phrases series. I was delighted, and suggested that I could write Perfect Phrases for Managers and Supervisors. I don’t just tell my managers in my seminars what to do, but I tell them what to say. They like it and it works.
Even though I have a lot of highly-seasoned managers at my seminars, I start at the beginning. I talk about how to establish authority and what to say to someone who wanted your promotion. I talk about what to say to the acting supervisor. I find that the seasoned managers appreciate the basics as much as the newbies. So I start Perfect Phrases for Managers and Supervisors the same way.
I use the Perfect Phrases for Managers and Supervisors book as my workbook in my seminar by the same name. That’s because people want to write down every phrase I give, so they appreciate having them all in the book. It’s a great resource.”
If you'd like to set a tone of mutual respect and trust, successfully deal with difficult employees and delicate problems and effectively present new ideas, procedures or policies, then you need Perfect Phrases for Managers and Supervisors in your management library.
Here's why:
This book doesn't just tell you what to do, it tells you what to say when you do it. It doesn’t just tell you that you need to establish your authority; it tells you what to say to establish that authority. I put everything managers need to know in this book.
Here’s what you’ll get:
• Words to address and establish a new role as manager. Get started on the right foot.
• How to create a mission that gets buy-in. Get everyone on the same page, working toward the same goal.
• Phrases to foster an open communication culture. Get employees talking to each other and keeping you in the loop.
• What to say as a supervisor delivering bad news – Tell the truth with the minimum of backlash.
• Phrases for the perfect interview. Get the right people for every job.
• What to say in orientation. Start your employees off right.
• How to set job standards and goals. Get your expectations clarified.
• What to say during delegation. Get work done through others.
• Phrases for handling employee performance problems. Address issues in a way that gets results.
• How to talk to your boss. Get your ideas and issues heard up the ladder.
• Meeting magic. Streamline meetings and get the job done.
• How to deal with staff poor performance – early, when it can still be addressed.
• What to say to an employee who is requesting a day off – and you can’t afford for them to go.
• How to deliver an employee poor performance evaluations – in a way that motivates improvement.
• How to address possible causes of poor performance at work. Get the words to deal with the root cause.
It's your quick and handy source of communication tools
on business interaction.
Here's what my readers say:
“I was particularly struck by Meryl's statement that when managers and supervisors don't know what to say, they say nothing. Every page in this book provides a ‘starter’ for saying an assertive phrase that commands respect. What a great tool to put in anyone's hands! As a writer, Meryl communicates crisply and succinctly. She tackles a deeper level of dealing with communication issues than other writers I've studied in my 25+ years as a writer/editor. I'd call this book ‘gutsy’ because it doesn't shy away from any aspect of communicating with employees and bosses, plus it shows how Perfect Phrases can motivate and encourage
anyone. In fact, I've noted several precious phrases I'll soon be using with people I care about!" ~ Barbara McNichol
”Once again, Meryl Runion guides us expertly through the complexities of communicating with others. Just as in her Power Phrase series, this new book offers us multiple wording choices for any imaginable interaction between employer and employee. In giving us just the right words, she is also giving us a voice. Her phrases empower us to speak up in situations in which we may otherwise have passively held our tongue or aggressively said the wrong thing. I have been using Meryl's phrasing for years now, and teaching it to enthusiastic response in my own classes on communication. I truly believe that if every worker had just such a tool at their fingertips, it would make for a much more honest and productive work environment." ~ Stefanie Coleman
“The book gave me useful, practical, no-nonsense tips on how to deal with common conflicts I face as a manager. It's easy to read and introduces levity into an otherwise dry and serious topic." ~ Cindi Myers
"Find a vocabulary of power. I unhesitatingly recommend this book for its proactive approach, as I do all the earlier titles by Meryl Runion." ~ S.J. Bockett
Perfect Phrases for Managers and Supervisors
Hundreds of Ready-to-Use Phrases for Any Management Situation
Table of Contents
Introduction: How Perfect Phrases Help You Manage More Effectively
Chapter 1: The Principles that Make “Power Phrases” “Perfect Phrases" The Runion Rules of Responsible Communication
Chapter 2: Put Your Best Foot Forward: Perfect Phrases to Establish Your New Role
Chapter 3: Perfect Phrases to Create a Mission, Vision and Values-Based Team
Chapter 4: Perfect Phrases to Foster Open Communication Culture
Chapter 5: Perfect Phrases to Ace the Interview You Conduct
Chapter 6: Perfect Phrases for Orientation
Chapter 7: Perfect Phrases for Delegation
Chapter 8: Perfect Phrases to Set and Communicate Standards and Goals
Chapter 9: Perfect Phrases to Coach Employees
Chapter 10: Perfect Phrases to Handle Employee Performance and Behavior Problems
Chapter 11: Perfect Phrases for Performance Reviews
Chapter 12: Perfect Phrases for Termination
Chapter 13: Perfect Phrases for Meetings and Announcements
Chapter 14: Perfect Phrases that Empower Employees
Chapter 15: Perfect Phrases to Communicate Up the Ladder
Chapter 16: Tips for Making Your “Perfect Phrases” “PowerPhrases”
Information Page: Perfect Phrases about SpeakStrong Inc. & The Center for Responsible Communication
The 3-Book Management Special also includes:
How to motivate your employees to do their jobs and do them well.
Meryl Comments:
“In 2003 I received a call from speaker Hal Pitt, asking if I would publish a book he wrote. I had no interest in publishing someone else’s work, but I invited him to send me the manuscript. He did, I read it and liked it. I decided it would provide a great balance to my own work.
It really is a page turner – a management book that is a page turner! Hal has a compelling style that creates anticipation and the information is solid. I published Hal’s book because I liked it so much. You’ll like it as much as I do.”
If you'd like to motivate your employees to do their jobs, reduce stress in the workplace and unleash the power in everyday leadership, get The Number One Secrets of Successful Managers.
Here's why:
Hal Pitt developed a unique "Number Ones" approach to management that will help you focus on what will get you the
best results. In practical, down-to-earth terms, you’ll learn key concepts and strategies that have formed the "best practices lists of thousands of successful managers.
Revealing "Case In Point…" stories bring the "Number One" ideas home with real examples. An " Action Plan" at the end of each chapter gives you the opportunity to apply the principles and become a "Number One " success story!
~ Hal Pitt
Hal Pitt knows what he’s talking about. Known as a highly effective teacher, public speaker, and communicator, Hal E. Pitt has taught seminars on team building, leadership, communication, and management in the United States, Canada, Australia, and the United Kingdom. He managed more than one hundred medical personnel in a stressful emergency room; recruited, trained, and managed instructors in various training programs; and designed and developed training sessions and model medical programs and curricula. Hal Pitt understands group dynamics and is creative in developing material that is both powerful and entertaining.
The chapter titles say it all.
1. The #1 Job of Every Manager
2. The #1 Purpose of Every Organization
3. The #1 Management Concept of All Time
4. The #1 Goal of Every Manager
5. The #1 Way to Reach Your #1 Goal
6. The #1 Attitude Every Manager Must Have
7. The #1 Way to Motivate and Retain Most Employees
8. The #1 Way to Motivate Every Employee
9. The #1 Way to Gain Employee Commitment
10. The #1 Reason Most Employees Quit
11. The #1 Leadership Strategy of All Time
12. The #1 Quality Every Leader Must Have
13. The #1 Way to Lead
14. The #1 Problem in Most Organizations
15. The #1 Way to Reduce Stress in the Workplace
16. The #1 Reason for Poor Performance or Behavior
17. The #1 Way to Deal With Poor Performance or Behavior
18. The #1 Way to Succeed as a Manager
19. The #1 Reason for Wanting to Be a Manager
20. The Number Ones Revisited
Read what others say about The Number One Secrets:
"Hal Pitt has done a superlative job making clear the most important things for any manager to know. His wisdom can easily be translated into profits and efficiency for your company."
~ Jay Conrad Levinson, Author of Guerilla Marketing
"Your time is your most precious resource, and this fast-moving book will serve you more times than you can imagine! It is loaded with punchy, powerful, practical solutions and answers to every management problem."
~ Brian Tracy, Author of Maximum Achievement
“'The Number One Secrets of Successful Managers' is a clever, insightful book that will quickly teach you the most important things you need to know for managing others. You’ll be rewarded with practical ideas you can use immediately.”
~ Mark Sanborn, CSP, Author of The Fred Factor
None of us was born knowing how to manage others.
Price if purchased separately: $45.85
Save 15%!
Your Price: $38.97
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Meryl's 3-Book Management Special
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SpeakStrong Packages
The SpeakStrong LibraryThe Quick Start Multimedia Package
BooksPowerPhrases!How to Use PowerPhrases!Perfect Phrases for Managers and SupervisorsHow to Say It: Performance Reviews
The Number One Secrets of Successful Managers Life Lessons for Loving the Way You Live
eCourseSay What You Mean eCourse
AudioPowerPhrases Amplified12 Secrets to High Self Esteem
DVDThe Difference Between Lightning Bugs and Lightning Bolts Next! And Other Empowered Ways to Deal with Rejection
