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Perfect Phrases for Dealing with Gossip and Manipulation:
How dynamic managers turn contentious communication into collaborative dynamics

Tuesday, July 27, 2010 at 2pm EST

This webinar is complete. You can access the archive after July 28th at www.perfectphrases.com

Think you have a gossip problem? What you probably have is a contentious communication culture. Communication cultures create environments of trust or distrust. A high level of trust eliminates the need for defensive posturing and manipulation, which make it easier to resolve issues and reach clarity.

This session tells managers how to develop a dynamic communication culture that respects everyone's dignity and builds employee strengths, even in difficult situations. This style of dynamic communication creates synergy that finds the opportunity in problems and strengths in mistakes. This webinar will provide sample phrases of ways to challenge adversarial.

FREE!

Here's what some past participants had to say...

"I really appreciate your clear and simple approach. When I use your method I get results".
 ~ Barbara Ricotta

"Thank you! This was well done I like your formulas - so easy to remember in the moments." 
~ Donna Lovelace

"Meryl has given me several tools to help me deliver my message without attacking." 
~ Diane Cowan

"Very powerful techniques learned in a short time." 
~ D. Porter

"Thanks so much for the informative training last night! As always I learned new and exciting ideas for my own communication to make myself more understandable." 
~ Nancy Freeman