"Say What You Mean and Mean What You Say Without Being Mean When You Say It" ~ Meryl Runion Rose                                ShoppingCart Plum NB 50

Be Strong. Be Clear. Be Kind. Be Free. Be YOU!!!

gbmp_logo_lean_continuous improvementLean and Toyota Kata require exceptional communication skills, which is why my session at NE ShingoPrized conference and my joint session with Toyota Kata (TK) Author Mike Rother were so popular. People tend to resist change, even when what they are doing isn't working. People also resist change when what they are doing IS working, but might be open to improvement. Continuous improvement (CI) doesn't wait for things to break to fix them. Lean/CI/Tk are based on a paradigm shift, and often where things fall down in practice is in translating lean thinking into lean speaking. 

Dwight Bowen, Continuous Improvement Manager for GBMP remarked that my joint session with Mike Rother was "probably the best session he had ever attended". That's because we took the theory to a very practical level that people could relate to.

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I blog daily when I have a lot to say. When I don't have much to say, I stay silent. Kind of how it outta be, don't you think? Lots of great communication tips.

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Quick Start Book Package

quick start communication transformation1

A great way to jump-start your communication skill.

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