"Say What You Mean and Mean What You Say Without Being Mean When You Say It" ~ Meryl Runion Rose                                ShoppingCart Plum NB 50

Be Strong. Be Clear. Be Kind. Be Free. Be YOU!!!

Effective Communication Skill Blog

Living RoomLean Manufacturing arranges things according to the point of use and flow. I continually "lean out" my own home so our various processes/activities flow. I wanted to streamline my Dad's living area now that he lives there alone. With his limited mobility and vision, placement matters a lot. 

"What's the master plan?" Dad asked me.

Those are words that send chills to an interators' spine. They imply that one should anticipate every step before beginning a project. Once upon a time, I would respond to words like that by faking it. I have learned to stand up for my one-step-at-a-time iterative process. I told him:

"I'll start by getting that big table out of here and then see what works. My desire is to give you easy access to the things you need when you're in your chair. I want you to have stable surfaces to put things on when you sit. I want to get rid of obstructions and to clear a path to the light switch for the overhead lights. If you don't like anything I do, I'll put it back for you."

He was good with that. He left to make his bed and take his meds. 

I had waited until late in my visit to initiate the changes. I had watched how he operated and knew what worked for him and what didn't. Now that Mom is gone and he lives there alone, it just made sense to set it up for his low-vision convenience. He had expensive magnifying glasses that broke because he dropped them - because he didn't have a good surface to put them on. He needed a lap desk to work on. He needed to be able to reach the lights. I wanted to make it right for him. 

I was almost complete when Dad returned. I expected some resistance when he saw it. I got nothing but appreciation. I think his words were something like, "Wow."

And I did it without a master plan.

Please comment 600

blog comments powered by Disqus

Article Use

Please copy, quote, distribute, share and publish these articles with the following credits.

©2015 Meryl Runion Rose. Meryl is a Certified Speaking Professional and the Creator of the SpeakStrong Method of Dynamically Effective Communication. Find her at www.SpeakStrong.com

Let me know how you use them. Thanks!  

Follow My Blog

I blog daily when I have a lot to say. When I don't have much to say, I stay silent. Kind of how it outta be, don't you think? Lots of great communication tips.

Subscribe Via Email:
Enter your email address:

Delivered by FeedBurner

Subscribe in a reader

Quick Start Book Package

quick start communication transformation1

A great way to jump-start your communication skill.

Twitter icon