Effective Communication Skill Blog

  • stepsWhat's your vision of a perfect practice?

I asked Bob that almost a year ago.

"I don't have one", he replied. He also wasn't ready to create one. If you're draining a swamp and have alligators biting your ankles, you can't afford to look up and aspire.

But things do change.

  • You should switch your focus from what you don't want in your practice to what you do want...

Kath told him yesterday. He heard it. Yesterday he was ready to be changed by it. The swamp is drained and the alligators are taken care of. (Metaphorically speaking.) He's ready to look up and find a guiding vision to aspire toward.

Continuous improvement happens in stages.

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