Near the close of a webinar I gave a few weeks back, the host shared one of her favorite PowerPhrases. It's from the PowerPhrases "Quick Reference Guide." Her favorite phrase is:
- Thanks for giving me your feedback. It's useful for me to know how you view it.
My response to that was:
- Thanks for sharing your favorite PowerPhrase. It's useful for me to know how people use the tools I give.
I do appreciate personalized feedback, especially if it contains wisdom and insight. Feedback, and a thank-you if appropriate create a sense of completion.
Interestingly, I haven't received any feedback or a thank-you, from that webinar. Was the webinar all business and nothing personal?
Could be. My guess is it was all busy-ness, and the silence is nothing personal.