Effective Communication Skill Blog

PowerPhrase 300Near the close of a webinar I gave a few weeks back, the host shared one of her favorite PowerPhrases. It's from the PowerPhrases "Quick Reference Guide." Her favorite phrase is:

  • Thanks for giving me your feedback. It's useful for me to know how you view it.

My response to that was:

  • Thanks for sharing your favorite PowerPhrase. It's useful for me to know how people use the tools I give.

I do appreciate personalized feedback, especially if it contains wisdom and insight. Feedback, and a thank-you if appropriate create a sense of completion.

Interestingly, I haven't received any feedback or a thank-you, from that webinar. Was the webinar all business and nothing personal?

Could be. My guess is it was all busy-ness, and the silence is nothing personal. 

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