Purple Sansa Clip MP3 Players are $20 more than the black ones, but I wanted purple, so I bought one used. "Works perfectly," the ad said. $19 instead of $47. Seemed like a deal. Except it doesn't work perfectly. It only turns on when it is plugged in.
The vendor was happy to accept a return. I hesitated, but then said,
- I can still use this plugged in. If you would consider a partial refund, that would work for me.
He refunded $13 and we both consider it a win.
I'm glad I asked, and so is he!
What are you not asking for?