"Say What You Mean and Mean What You Say Without Being Mean When You Say It" ~ Meryl Runion Rose                                ShoppingCart Plum NB 50

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Effective Communication Skill Blog

There's a PowerPhrase that most business people have the opportunity to use every day, and many neglect to. Can you guess what it is?

powerphrase_icon2Many professionals consider it unprofessional to omit this PowerPhrase, and say you can tell someone is a professional who uses it deliberately. While the PowerPhrase is universal, everyone has their own version of it. Do you know what it is yet?

Some people think that not using this PowerPhrase is disrespectful, because it it causes more work for others. Neglecting it certainly can cause lost opportunity. Any idea yet?

A vendor sent me a message the other day and didn't include this PowerPhrase. That caused a problem.

Okay... if you haven't guessed yet (or if you have), here's the deal. Your phone number is a PowerPhrase. Your contact info is a PowerPhrase. Make it easy for people to get back to you by stating it clearly and slowly enough for them to be able to understand it and write it down. This applies, even if you think they have it, but especially if you're not certain that they do. 

It's common courtesy - which tends to be pretty powerful. So consider getting in the habit of being one of those professionals who uses it. 

 

 

 

 

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©2015 Meryl Runion Rose. Meryl is a Certified Speaking Professional and the Creator of the SpeakStrong Method of Dynamically Effective Communication. Find her at www.SpeakStrong.com

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