Effective Communication Skill Blog

powerphrase icon2One of the success tools that Lean Manufacturer Paul Akers uses is requiring every employee to make a "2-second improvement" each day. That's an improvement that saves 2 seconds in something they do. It's not about improving the end result, it's about improving how they get to the end result. 

That requirement isn't just some nice idea that everyone ignores. Each employee is expected to—and does—develop a small process improvement each day. Some are shared in the morning meeting and others are reported in the "morning improvement walk" where the manager asks a version of this question.

  • What improvement did you make in how you work today?

Why not ask that question of yourself, and of people you work with each day? Not only will it get everyone thinking in terms of improvements, but you'll learn some best practices that way.

My simple improvement today was to download the app for my screen sharing protocol. It saves at least two seconds when I want to share my screen with someone. Actually, I have more, but I'll keep it simple and share just one.

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