Category: The Method
Created: Friday, 14 November 2014 14:49
A Community Member (CM) told me about a situation where she had been blindsided and lost a contract without any previous clues, discussion or signals. I mentioned that the client obviously had not communicated well. CM replied that contract workers don't get to point fingers. CM is wise indeed to take responsibility for the breakdown.
That said, it's also important to notice when someone else doesn't communicate clearly and in earnest. It's part of seeing the reality of any situation. We learn from everything, and one possible lesson in this experience is that things are not always as they appear on the surface. The next step is to explore ways to apply that learning.
Yesterday, I posted about the villain/victim/hero Drama Triangle. I got to experience that dynamic first hand, both from my own slippage and from communication that was heavily laden with villain and victim language. Identifying those triggers helped me separate myself from the dynamic.
There is a trap in the Drama Triangle model as there is in applying any model. What's that?
Models take you into your mind. They are discernment tools, and the shadow side of discernment is judgment. Also, labels create a focus that can obscure seeing things that aren't a part of that label. The person might be reduced to a label.
I am in the midst of a communication challenge with a Service Provider (SP) I prepaid for services. Like a marriage, where there is too much invested to dismiss the other when they trigger us, the prepayment of services is something of a blessing in that not having an easy out inspires us to go more deeply into the issues.
By seeing where SP gets heavy-handed, (invokes the Villain Archetype) and where SP plays helpless (invokes the Victim Archetype), I understand the situation better and can stay conscious of where I might react to those dynamics. I just need to avoid using the model to objectify someone I am in relationship with. Analysis and discernment are a part of the process, but not a center to communicate in difficult conversations.
I balance the clarity from analysis with grace of prayer, visualization and affirmation. I needed to wait to respond until my head was supporting my heart, not running the show. Sp is human, and I need to be centered in my own humanity before taking the next step.
Prayer, visioning, affirmations - there are many ways to balance critical thinking for effective communication. You know what takes the edge off cold analysis for you. Go there before you open your mouth.
Category: The Method
Created: Thursday, 13 November 2014 15:24
Betty uses wonderful imagery when she gets emotionally triggered. She pictures herself as being on a journey to a mountain top, and having fallen into a hole for a while.
I love that image. I added that most of us see this kind of slippage as deviation from the path, and we want to get out of the hole as quickly as possible. It's no fun to feel like a victim. We want the direct path to empowerment. However, slippage is a part of the direct path - even for advanced practitioners. The SpeakStrong Method (and book***) provide tools to learn and benefit from every experience, even ones where we regress into a five-year old.
I had my own slippage yesterday. I am having a communication challenge with a service provider whom I prepaid. I told my friend that the situation was "nibbling on me."
I let myself be in my "nibbled on" (aka victim) hole. I looked around and learned from it... but I didn't stay there. After deep reflection and processing, the situation stopped nibbling on me. I started to nibble on it.
What's the difference? While I am vulnerable to the machinations of the long-suffering and the hoops and deflections of the perpetrators, in my center, I refuse to be a player in anyone's drama triangle. I stand as an observer of it. I still explore every power play and poor-me message the dramatist send: without feeling subservient to any of them. Specifically, I do not allow her victim declaration to polarize me into the role or into the self-characterization of persecutor, nor do I feel the need to be the hero to caretake for a woman I paid to care for me and my needs. I can honor the success that keeps her so busy and I can empathize with her life struggles that make it difficult to honor all her commitments... and I still expect to be treated as a valued client.
And, oh, my, my, is she ever giving me juicy illustrations of the villain/victim/hero triangle. This isn't my first choice of a good time. It is quite a learning opportunity to practice staying in my center, and being clear, kind and direct. In other words, to practice Speaking Strong.
***The offer of a SpeakStrong or PowerPhrases book at no cost with any order ends tonight. See yesterday's post.
Category: News and Events
Created: Wednesday, 12 November 2014 15:01
My shopping cart and email service are up for renewal so it was decision time. I hadn't sent out a newsletter in over two years, and my orders weren't covering my costs. I hesitated to close it out because I kept thinking I'd be shifting focus back to my business any day now, and I'd want the resource.
I weighed the options and possibilities and decided to close my bookstore and newsletter down. I have 8,000 newsletter subscribers, and only about 400 blog subscribers, so I composed a parting email to my newsletter list, encouraging them to subscribe to my blog.
As I ran my test emails, I remembered that one of the reasons I had waited to close things down was because I wanted to make some special offers before I give up the store. I hadn't run any specials or even emailed a hello because my attention was consumed by my health and Lean2Life clearing, and filling orders seemed like a distraction. Yesterday I decided I was ready.
I got a flood of orders and some wonderful notes of appreciation from old SpeakStrong friends who hadn't found the blog yet.
So here's the offer. My cart will close on Friday the 14th. Today and tomorrow, as long as my store is up, I am giving away a free copy of SpeakStrong or PowerPhrases for ANY book order.
Go to my bookstore and place an order for any book that suits your fancy. Then, scroll down to the comments/special instructions and tell me which book you prefer.
Then, picture me going into the shed where I keep my inventory in the 5 degree weather we are enjoying today. ;-)
Happy to do it! This really is a great offer.
Created: Tuesday, 11 November 2014 17:41
I loved all the comments I received on yesterday's post. I want to mention one in particular. Carolyn wrote about how she feels free from having to take care of so many clothes.
My comment to her was:
"Carolyn, I love the reference to being free from having to take care of so many clothes. I totally get that - even though on one level it doesn't make sense in that it's not like kids who need to be fed everyday whether you engage with them or not. For me, the clothes stopped serving me and I found myself serving them. That's changing."
Somewhere in between Jeremy and his girlfriend Sara in the above cartoon is the perfect balance where clothes serve us instead of us serving them. That balance is different for each of us.
And just like everything in life, a functional closet does require care and maintenance. It becomes dysfunctional when we find ourselves serving it at the expense of balance.
Clothes are a tool. So are planning systems, appliances, food, jobs... you name it. When you stop dressing for life and start living to dress, when you stop working to live, and start living to work, when you stop eating to live and start living to eat, you've got an addiction going on.
It's possible to abstain completely from alcohol and recreational drugs. There are other forms of "substance abuse" that we need in life - in balance. That takes attentiveness.
- Does this still serve me, or am I serving it?
Can help restore balance.
It's a freeing phrase.
Created: Sunday, 09 November 2014 23:19
I took about 60 clothing items to Kristin at my local consignment store yesterday. I was stunned and pleased when she took everything I offered her. In an instant, I was much closer to my goal of having a manageable wardrobe, which is part of my Lean2Life goal of having a manageable life. It felt like an act of grace.
I got what I wanted. My closet has "Space for Grace." It flows, and it is a delight to use now. So why would I get sad?
Even when we get what we want, it's natural to grieve what we don't have anymore. I had each clothing item for a reason, and I had a relationship with each one. It's legitimate to feel some pinch at giving up anything, even if you decided it doesn't work for you anymore. Conscious grieving is not a problem.
What is a problem is when you think you shouldn't be sad, and you block your need to grieve a bit. Repressed, or unconscious emotions are the ones that get you.
I felt the grace of Kristin's taking everything, along side my healthy "Good Grief" about parting with my clothing "friends."
I got what I wanted, yet I needed to grieve a little. Grieving is also natural when we don't get what we want - even if we see the perfection of the situation through the Eyes of Grace. Say you didn't get the job you wanted (or you did get it, but it didn't pan out as you had hoped.) Or you got outbid on your dream house right before your offer was to be accepted. Most of my community members handle those disappointments well. They see life through the Eyes of Grace and embrace the opportunity for something better to show up.
But it's still okay to grieve. In fact, Good Grief can clear the way to moving on. Sometimes positive people struggle and think there is something wrong with them if they feel sad for a bit. There's not.
In related news, my shopping cart is up for renewal this week. I'm not getting the orders I used to and I decided to close my bookstore down. It's the end of an era. I'm okay with letting go of that part of my life. I'm embracing this new reality; but I still run into pockets of sadness. I see this transition through the Eyes if Grace, and that grace leaves room for some very Good Grief.
Created: Thursday, 30 October 2014 15:53
It's tricky to mix business and pleasure - but it can be done. Joe developed a friendship with his clients Carl and Deb and was delighted when they called to sing "Happy Birthday."
It did take a little away when they followed the song by asking for some free advice.
Joe felt the genuineness in the birthday greeting and didn't mind too much, but he decided to set a boundary. He's going to their home Sunday to watch football, and intends to notify them:
- If you have any clinical questions for me, please ask them now, because once the game starts, Joe the Clinician is leaving the building so Joe the Guy can enjoy the game.
Good call, don't you think?
Category: Consciousness, Character, Ego and Balance
Created: Monday, 27 October 2014 15:07
"Maybe next time I stop by, you won't be painting the deck," Donna joked.
"Don't count on it," I replied. Deck staining has been quite the drama. I might post the whole tale sometime. It had gone on so long that it seemed endless to me. That said, with cold weather coming in, I anticipated that I would only have through the weekend to call it complete, whether it actually was complete or not.
I was out of paint. I ran to the store to get some more so I could continue to work in the glorious weather. I was behind a woman who agonized over the color of her paint. Her husband teased and joked about her inability to decide. His words had some levity to them, yet to my ear, they were on the edge of belittling. He used words like "anal retentive" and "crazy." I looked for an opening to shift the dynamic, and found one.
I forget what he said that I responded to, but whatever it was, I put my hands on my hips in mock affront and said, "I resemble that remark, even though it wasn't directed at me. Be nice, will you?"
Everyone laughed, including the woman in distress. I continued.
"Every night I find myself in despair over my painting ordeal. Then I wake up the next morning ready to try again."
"So she's not the only one?" the husband asked.
I turned to the woman at the counter and said, "Alice, what do you think. Is she the only one who stresses over paint?"
"I could tell you some stories!" Alice exclaimed. The tone changed completely.
When we parted ways, I said, "I wish you luck! Wish me luck, too!" Alice and all the customers sent me off with a plethora of well-wishes.
Not that the well wishes helped. When I got home, I discovered that Alice had given me oil stain, and I'm using latex. By the time I exchanged it, the glorious sunshine would be gone and the deck would be too cold to work on.
So I made myself a cup of chicory tea and curled up with my book. I would get paint after dinner. Then, I would wake up the next morning ready to hit the deck again.
And I did. It's complete now, and it's gorgeous. Good thing - a cold front came in this morning, as predicted.
Category: Consciousness, Character, Ego and Balance
Created: Wednesday, 24 September 2014 14:29
I've had a lot of conversations in the past months with people about their tendency to dominate conversations. Most have gone well - but the latest one didn't quite work out as I had hoped.
I get frustrated when people finish my sentences for me, interrupt and/or talk over me, often assuming they know what I am trying to say. (Trying is the operative word here since they don't let me finish.) Addressing it hasn't always been easy or fun, but, to the credit of the would-be-dominators, I am now able to enjoy the company of several people instead of being frustrated in their company or distancing myself. Occasionally I hear of someone else who experiences the dynamic that I have worked through with them.
Saturday was a different story.
"Abby" was interested and excited about doing work for me. She had everything I needed - the skills, the enthusiasm, the interest. Except there was one problem. When we spoke on the phone, she interrupted me several times, took the conversation in directions and details that didn't serve the point, and basically dominated the conversation.
There was no space for grace.
There were several things I intended to say that I didn't because Abby was doing a lot more talking than listening. I considered saying something about it on the phone, but decided to wait until we met.
When I got off the phone, I told my husband, "I will not have one more tangential person in my life." If it was going to work, Abby and I needed to find a better communication balance.
I mentioned the issue to the gal who referred Abby. Yes, she noted, sometimes when Abby called she would put the phone down and do other things and Abby didn't notice. In fact, she had just done that for an hour.
That wasn't going to work for me.
So I told Abby that we needed to work that out if we were going to be able to work together. Abby launched into a long and detailed explanation of what had happened the day we spoke that made her nervous and chatty. I felt that sinking feeling I get when I sense I'm being led down a rabbit hole. I told Abby those were the kind of details that I found distracting and off point. Abby seemed to understand, and after that, she only interrupted me once. Abby left all smiles and reportedly eager to start.
Two hours later I discovered a message on my answering machine. Abby wasn't going to be able to work for me after all. She was very reluctant to speak with me when I returned her call. She said I put out "uncomfortable energy" and she needed to be herself at work.
On reflection, I can think of ways I could have said it better. That's always true.
Am I disappointed? Yes - and I'm also relieved. If someone being herself means talking and not listening, this isn't the place for her. I'm sure she has people who love her. I also know pretending to listen like the woman who referred Abby just doesn't work for me. Abby had everything I was looking for on a skill level. Just not on a communication level.
Man, that girl can talk. But I discovered she isn't willing to listen.